Job Description:

Pre-Sales / Solutioning Architect – Dynatrace Practice

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we

Location: Hybrid. Candidates located within 25 miles of a DXC office are required to work onsite two days per week. Preferred locations: Plano, TX · Detroit/Farmington Hills, MI · Nashville, TN · New York City, NY · New Orleans, LA · Ashburn, VA · Tulsa, OK

Role Overview: The Pre-Sales / Solutioning Architect for the Dynatrace Practice is a senior, customer-facing technical leader responsible for shaping, positioning, and technically validating Dynatrace-led solutions during the sales cycle. This role bridges sales strategy, technical architecture, and delivery feasibility, ensuring proposed solutions align with client outcomes, DXC offerings, and Dynatrace best practices.

This individual partners closely with Sales, Account Teams, Service Now, Cloud, and Delivery leaders to design observability-driven solutions that improve performance, reliability, security, and business outcomes across complex enterprise environments.

Key Responsibilities

Pre-Sales & Solutioning

• Lead technical discovery and solution design for Dynatrace opportunities across infrastructure, applications, cloud, and digital experience monitoring
• Translate customer business challenges into value-driven Dynatrace architectures (APM, Infra, DEM, Logs, Security, AIOps)
• Design end-to-end solutions incorporating Dynatrace + DXC services (implementation, optimization, managed services, cloud, SRE, Fin Ops)
• Support RFP/RFI responses, solution narratives, architecture diagrams, and technical sections
• Define scope, assumptions, dependencies, and risks to ensure a clean handoff to delivery

Sales & Account Partnership

• Partner with Account Executives and Sales Engineers to support qualified opportunities
• Act as the technical voice of credibility in customer meetings, workshops, and executive briefings
• Assist in value articulation, use-case mapping, and ROI storytelling (performance, cost, reliability, risk reduction)
• Collaborate with Dynatrace field teams and partners as needed

Cross-Practice Integration

• Align Dynatrace solutions with Service Now (ITOM, ITSM, AIOps), cloud platforms (AWS, Azure, GCP), and DXC Managed Services
• Design solutions that support operational maturity models (SRE, AIOps, Cloud Ops, Digital Transformation)
• Identify opportunities to expand beyond tooling into ongoing services and outcomes

Technical Leadership

• Maintain deep working knowledge of Dynatrace platform capabilities and roadmap
• Stay current on observability trends, cloud architectures, and enterprise monitoring strategies
• Contribute to standard solution patterns, reference architectures, and reusable assets for the practice
• Support internal enablement and deal reviews as a subject-matter expert

Success Metrics

• Contribution to the qualified pipeline and deal win-rate
• Quality and accuracy of the proposed architecture and scope
• Smooth transition from pre-sales to delivery with minimal re-work
• Expansion of Dynatrace opportunities into multi-service engagements
• Trusted advisor status with sales teams and key clients

Required Qualifications

• 7+ years in enterprise IT, observability, performance engineering, or cloud architecture
• Strong hands-on experience with Dynatrace (APM, Infra, DEM, Logs, AIOps)
• Proven experience in pre-sales, solution architecture, or technical consulting
• Ability to communicate complex technical concepts to technical and executive audiences
• Experience working in enterprise, multi-platform environments (on-prem, hybrid, cloud)

Preferred Qualifications

• Dynatrace certifications (Associate, Professional, or Master)
• Experience integrating Dynatrace with Service Now ITOM/AIOps
• Background in SRE, DevOps, CloudOps, or Managed Services
• Exposure to large-scale enterprise transformations or global clients.

Work Environment:

• Must be legally authorized to work in the United States without requiring current or future sponsorship.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

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