Job Description:

Responsible for development and integration of IT or IT-enabled services and solutions for external clients for their business needs including technology, service delivery and commercial aspects. Serves as a technical expert on development, and implementation requirements to address business needs. Possesses analytical and problem-solving skills as well as a strong understanding of the capabilities that DXC and partners provide. Responsible for documenting the solution and governing it internally for its deliverability.

Responsibilities:

• To support our growth, we are looking for a Service Now Senior Developer, who can straddle both business requirements and technology implementations to deliver ITSM, CSM, ITOM solutions for Switzerland, DACH region and Hungary.

• Implement complex functionalities to meet customer requirements using the front-end and back-end capabilities of Service Now platform.

• Implement complex integrations between Service Now and external systems, whether on cloud or on-premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc.

• Produce technical documentation

Mandatory skills:

• At least 3 years of experience with Service Now (preferably on implementation projects)

• 3 years' experience in consulting external customers

• Certificates in Service Now (CSA or CAD)

Technical Skills:

• Thorough knowledge of CMDB concepts and databases

• Excellent scripting skills in JavaScript

• Experience with Agile Methodologies, tools

• Understanding of CSDM model

Personal skills and qualities:

• Must have experience dealing with technical end-users in a service-oriented role.

• Highly focused on customer satisfaction.

• Ability to switch between multiple tasks/projects/contexts.

• Ability to work without direct supervision.

• Strong interpersonal communication skills

• Fluent in English and Hungarian

Nice-to-have skills:

• University degree in ’Engineering’

• Experience with web services (SOAP and REST)

• Experience in integrating Service Now instances with external systems (web services, Integration Hub, Azure AD).

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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