• Senior Program Manager
• Office of Technology (OOT)

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Location:

Canada

State/Province/City:

British Columbia

City:

Vancouver

Business Unit:

Store Support Centre (SSC)

Time Type:

Full-time

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Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Office of Technology (OOT) is responsible for aligning lululemon’s technology priorities with business needs to fuel scalable growth, operational excellence, and innovation. Our mandate is to drive clarity, prioritization, and transformation across the Technology organization, ensuring our teams stay connected to the business and focused on the highest impact work. We partner closely with senior leaders, functional teams, and cross functional stakeholders to elevate the voice of the customer, surface opportunity areas, and translate strategy into actionable, technology enabled outcomes.

core responsibilities

The Senior Technical Program Manager, Delivery oversees the successful delivery of 4+ complex technical programs across multiple business, product, and operational functions. This role ensures alignment with strategic objectives, provides cross functional leadership, and drives program execution from initiation through deployment. They actively manage scope, schedule, risk, dependencies, budget, and communication to ensure programs land successfully and with quality.

Key responsibilities include:

• Oversee end to end delivery of 4+ complex technical programs, ensuring alignment to long term business and technology objectives.
• Build and manage the program timeline, communication plan, stakeholder map, and reporting structure across multiple technical workstreams.
• Proactively identify, manage, and mitigate technical risks, dependencies, and roadblocks, escalating only when necessary and ensuring full transparency.
• Develop and maintain the technical program roadmap, ensuring alignment with architecture, strategic goals, and planned business outcomes.
• Drive cross functional alignment across engineering, product, business operations, and leadership to ensure clarity of scope, sequencing, and delivery expectations.
• Act as the quality gatekeeper for technical deliverables, ensuring compliance with security standards, cost optimization goals, and architecture guidance.
• Manage program financials, including $10M–$50M Cap Ex + Op Ex portfolio budgets, in partnership with FP&A.
• Oversee onboarding/offboarding of technical resources, resource capacity planning, and third party vendor management.
• Deliver consistent and thorough program reporting, including health, progress, risks, financials, and dependency tracking, to senior stakeholders and governance bodies.
• Ensure technical programs meet expected outcomes, enable long term capabilities, and drive measurable business value.

Qualifications

• Bachelor’s degree in computer science, Business Administration, or related technical discipline.
• 7+ years of experience in information technology, system engineering, business operations, capability development, or technical product/program management.
• 8+ years of experience in delivery management, with 3+ years of program level leadership.
• 2+ years of coaching program managers.
• Demonstrated experience delivering complex technical programs across platforms such as SAP, Anaplan, E2O, IBM, Oracle, One Stream, or Apptio.
• Advanced experience with delivery and collaboration tools (e.g., Aha!, Jira, Confluence, Miro, Figma).
• Strong understanding of technology delivery methodologies (e.g., Scrum, Agile, SAFe).
• Proven ability to manage multimillion dollar portfolios with complex cross functional dependencies.
• Exceptional communication, influence, and stakeholder management skills, including ability to engage and align leaders across business and technical domains.
• Strong analytical thinking, structured problem solving, and disciplined program governance capabilities.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from** $148,000 - $194,300CADannually**; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series *(to name a few) *

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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Apply Now

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com
. In your email, please include the position title, the location of the position and the nature of your request.

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, Deep Seek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.

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