Retail Brand Experience Lead (Visual Merchandising)

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Location:

Japan

State/Province/City:

Tokyo

City:

Tokyo

Business Unit:

Store Support Centre (SSC)

Time Type:

Full-time

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Description & Requirements

Who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Brand Experience is a core function of the Brand and Community organization, with a sharp focus on elevating an inspired understanding of the brand and product stories that underpin and uniquely define lululemon across multiple platforms. Comprised of the core functions of Creative, PR, Social Media, Community, and Retail Brand Experience, Brand and Community is redefining digital and physical brand experiences by providing strategic design for the online-to-offline journeys that serve our guests and drive sales.

The Retail Brand Experience (RBE) team are the curators of our in-store brand and product experiences. The RBE team is a core function of the Brand organization, with a sharp focus on storytelling, visual merchandising, and overall store experience. This team brings to life global /regional/ local marketing moments, impacting the retail channel performance while elevating guest experience and brand recognition.

A day in the life
RBE Lead will be responsible for planning and executing the retail product presentation and storytelling experience across Japan to deliver consistent in-store / omni guest experience　based on global/ regional strategies. This role will manage strategies for visual merchandising, instore marketing, campaigns, and new store openings, by partnering cross functionally with key audiences such as Merchandising, Retail Operations, Brand, Store Development, and E-comm. Also providing information and presentations to senior leaders regarding local RBE strategies, progress, and results.

Visual Merchandising & Styling:

• Localize strategies for visual merchandising, styling, and storytelling based on global / regional strategies.
• Support pre-season, in-season, and post-season visual merchandising deliverables and strategies for merchandising and planning, brand, and retail stores.
• Work closely with regional/global RBE, Brand, and Visual Merchandising teams to ensure market delivers into a global vision.
• Create the detailed merch map with product and storytelling execution by working closely with regional RBE team & product team for new store openings and optimizations.
• Provide product presentation guidance & training to store VM leads on VM shifts.
• Visit stores at least twice a week to monitor if stores adhere to the company's VM standards

Instore Marketing:

• Adapt strategy and manage execution of all retail marketing (e.g. Window, signage, lightbox, poster) including global, regional, and local campaigns and initiatives, in partnership with Brand.
• Manage local VM Calendar for campaign execution at retail.
• Work with regional RBE team & store development team to design & align locally relevant and regionally consistent guest journey at retail.
• Support all guests related events at retail to elevate overall brand experience
• Track & record local VM expenses

Qualifications:

• 3-5 years of experience in visual merchandising, buying, or retail brand marketing
• Experience working in retail, apparel experience preferred
• Experience working cross functionally to deliver outputs
• Solid knowledge in Adobe Suite, Microsoft office and smartsheet
• Proficiency in English communication
• Store planning experience is a plus

Must haves:- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Beyond the Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Learn more about what it's like working for lululemon in our Asia-Pacific markets:

Apply Now

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com
. In your email, please include the position title, the location of the position and the nature of your request.

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, Deep Seek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.

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