Your Impact

The RDC Planning Team Member is primarily responsible for prioritizing work for Operations to get the product to the stores. This includes planning what product is received into the facility to ensure inventory is stocked and readily available for the stores. The Planning Team Member allocates inventory to shipments based on priority so that all stores are appropriately stocked for customers. This role also answers all store questions regarding shipment dates of product.

What You Will Do

• Works safely while performing tasks and using equipment (e.g., uses proper lifting techniques for handling products, warns other associates when moving into high traffic path, maintains safety zone around equipment)
• Responds to calls and/or emails from stores requesting information on shipments (e.g., special order sales (S.O.S) or store order express (S.O.E.))
• Prepares labels for associates picking products to be shipped; prints and distributes labels
• Creates receiving schedule and PO packets for the receiving operations team; includes purchase orders, labels and any necessary notes regarding the inbound trailer or product utilizing the Priority Reporting and in-stock levels at stores
• Allocates demand to meet store needs
• Allocates S.O.E (warehouse/store order express) and S.O.S orders to ensure they are shipped by targeted date; checks these orders frequently
• Communicates to stores any inventory discrepancies for S.O.E. orders; allows stores to communicate with customer on product status
• Prepares shift turn-over documentation
• Processes non-stock demand received at facility
• Processes and monitors all special requests communicated through corporate team
• Performs basic maintenance on printers (e.g., loads labels, changes toner, removes jams)
• Monitors waves (i.e., OXD and picking) and communicates any concerns to Planning Supervisor
• Allocates and monitors Direct to Customer (DTC) and Transfer Orders
• Monitors onsite and offsite storage trailers for demand needs
• Monitors and processes idle demand daily
• Individual Contributor

Minimum Qualifications

• High School or GED General Studies and Preferred Skills/Education
• Post Secondary Education Related Field Experience in a customer service role
• Experience using troubleshooting processes to resolve problems
• Experience in distribution center operations
• Experience with software applications such as Excel, Access or data management system (Lowe’s DMS preferred)
• Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.