• What You Will Do

• Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)

• Stage next-day and future delivery items from or for external delivery teams (XDT)

• Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)

• Complete product assembly and conduct pre-delivery inspections

• Maintain a clean, organized, and safe work environment

• Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs

• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting

• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation

• Generate and monitor reports, including RTM worklists and damaged-on-hand reports

• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination

• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing

• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise

• Secure return authorizations from vendors and submit credits for customer-returned items

• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims

• Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams

• Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems

• Minimum Qualifications

• High School diploma

• Preferred Skills/Education

• 1-2 Years of directly related experience in inventory and return processes

• Experience working with vendors

• Strong attention to detail and organizational ability

• Proficiency with warehouse technology and inventory systems

• Comfortable working independently and in a collaborative, fast-paced environment

• Forklift certification may be required

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.