Job Summary:

JOB DESCRIPTION – Intern Software Engineering

Location: Reston, Virginia

Division: Ticketmaster US

Line Manager: Senior Director, Development

Contract Terms: 3–4-month Summer Internship

THE TEAM

The Integration Team is part of a development organization that supports the Ticketmaster Core Ticketing platforms, including Archtics. Archtics is the primary application suite used by the NFL, NHL, NBA, and major event venues globally. It supports CRM/retention, marketing, renewals, invoice/payment processing, inventory control, and reporting, seeing more than $4 billion in transactions annually.

The primary focus of the Integration Team is to support Ticketmaster clients (major sports teams and venues) as well as “Nexus” vendor partnerships by enhancing our B2B offerings, adding best-of-breed solution providers to Ticketmaster's product portfolio. This includes providing access to data through APIs, file-based delivery, and streaming as well as miscellaneous asks that other teams cannot fill.

THE JOB

As a Software Development Intern, you will work closely with our experienced software development team to contribute to the design, development, and testing of cutting-edge software solutions. This internship is designed to provide you with real-world experience, exposure to industry best practices, and the chance to make a meaningful impact on our projects.

WHAT YOU WILL BE DOING:

• Coding and Programming: Collaborate with the development team to write well-designed, efficient, and maintainable code in accordance with established coding standards.
• Software Design and Architecture: Contribute to the design and architecture of software solutions, considering factors such as scalability, performance, and user experience.
• Testing and Debugging: Assist in the testing and debugging of software applications to ensure they meet quality standards. Identify and address issues through systematic troubleshooting.
• Collaboration: Work closely with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions.
• Documentation: Create and maintain technical documentation, including code comments, system architecture documentation, and user manuals.
• Learning and Growth: Stay up-to-date with the latest industry trends, technologies, and best practices. Actively participate in team discussions and share insights.
• Closely interact with senior developers, management, Project Management, Product Management, Operations, and a wide variety of teams throughout the organization.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Currently pursuing a Bachelor's degree in Computer Science or a related field, with at least 2 years of completed coursework.
• Familiarity with object oriented programming languages, such as, Java, Python, C++. Hands on experience is a plus.
• Familiarity with software development methodologies, tools, and processes.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.

YOU (BEHAVIOURAL SKILLS)

• Ownership: You feel ownership over everything you ship. You'd never call code "released" until you’re confident it’s correct.
• Passion: You pride yourself on efficient monitoring, strong documentation, and proper test coverage. You are excited to work in a modern tech stack, and you have demonstrable experience with diverse pool of technologies.
• A team player: You believe that you can achieve more on a team—that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
• Ability to make an impact: You will work on a product used by more than 500 clients in major sports and entertainment venues across multiple countries.
• Interest in continuous learning: Exposure to latest & great technologies; onsite tech talks and trainings.
• Collaboration: Partner with a diverse group of professionals with different skills & disciplines across the organization to achieve a common goal
• Write great code: You care about writing good code, design, performance and an outstanding user experience

LIFE AT TICKETMASTER:

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork – While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging- We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY:

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.