Job Summary:

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Together, we produce more than 40,000 shows and 100+ festivals annually, connecting nearly 100 million fans with the artists they love. To learn more, visit www.livenationentertainment.com.

Who Are You?

You are passionate, motivated, and driven with an entrepreneurial spirit. You thrive in dynamic environments, are resourceful and forward-thinking, and bring a high level of professionalism and integrity to everything you do. You understand the unique demands of large-scale live entertainment and are committed to delivering exceptional safety, security, and guest experience.

The Role

The Director of Security – Rogers Stadium reporting to the SVP, Operations is responsible for the strategic leadership, oversight, and operational excellence of security programs, with a primary focus on Rogers Stadium. This role ensures the safety of guests, staff, artists, and partners by developing and enforcing security standards, managing contracted security teams, and aligning venue operations with Live Nation’s global security practices.

This position plays a critical leadership role in shaping security culture, driving compliance, and ensuring that Live Nation’s “Hospitality First” philosophy is embedded in all security interactions.

Key Responsibilities

Strategic Leadership & Oversight

• Lead and oversee all security operations for Rogers Stadium.
• Develop and implement Rogers Stadium - security strategies aligned with Live Nation’s Global Security – Code of Practice.
• Serve as the senior point of contact for venue leadership, law enforcement, contracted security providers.

Operational Management

• Oversee 24/7 facility security operations at Rogers Stadium, ensuring consistent coverage, performance, and adherence to protocols.
• Develop, implement, and maintain comprehensive SOPs for all security functions, including ingress/egress, backstage access, screening, and emergency response.
• Manage access control systems, including key management, lock codes, and credentialing programs.
• Ensure CCTV systems are fully operational, coordinate with providers for maintenance, and review footage as required for investigations.

Event & Tour Coordination

• Lead pre-show security planning, including artist/tour recon, risk assessments, and briefing processes with both the tour and venue.
• Communicate venue-specific protocols, POIs, and screening requirements to incoming tours and production teams.
• Distinguish and enforce appropriate protocols for backstage screening, and specialized deployments.

Compliance, Safety & Incident Management

• Develop and execute tabletop and functional exercises
• Ensure compliance with Live Nation – Global Security policies, industry standards, and all local, provincial, and federal regulations.
• Partner with Health & Safety teams to support venue safety programs and emergency preparedness.
• Oversee incident response, investigations, documentation, and follow-up actions.
• Recommend Paid Duty officer deployment when appropriate.

Team Development & Culture

• Train and mentor security leadership teams to deliver exceptional guest service while maintaining strong security posture.
• Promote Live Nation’s “Hospitality First” philosophy, ensuring security teams understand their role as the first and last point of guest interaction.

Continuous Improvement

• Review and evaluate venue operations to identify opportunities for enhanced security measures, technology upgrades, and process improvements.

Qualifications

• Minimum 5–7 years of progressive leadership experience in security management, preferably within large venues, stadiums, or the live entertainment industry.
• Crowd Management training and certification
• Valid Ontario Security License.
• Strong knowledge of security operations, emergency response, and public safety regulations.
• Demonstrated experience developing SOPs, managing large teams, and overseeing contracted security providers.
• Excellent communication skills (written and verbal) with the ability to collaborate across diverse teams and stakeholders.
• Strong strategic thinking, problem-solving abilities, and sound judgment under pressure.
• High level of professionalism, tact, and diplomacy.
• Ability to work long hours, including evenings, weekends, and event days.
• Physical ability to walk, climb stairs, and lift/carry 50 lbs+ as required for venue operations.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Dental and Vision benefits for you and your family, along with Employee Assistant Programs through Modern Health and Com Psych
• YOURSELF: Generous paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets
• WEALTH: RRSP program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network, gender reassignment support

We thank all candidates for their interest, only those who will be selected for an interview will be contacted.

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The expected compensation for this position in Ontario is $100,000 - $115,000

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, provincial and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.