Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

The Role:

Live Nation is seeking a Backstage Experience Coordinator for RBC Amphitheatre. This position will directly report to the Senior Manager, Artist Services, Canada. The Backstage Experience Coordinator will maintain back of house expectations & backstage division-wide goals while ensuring our Artist/Crew commitment to elevated hospitality and experience is met and exceeded. This is a seasonal, hourly position. Scheduled hours will vary on a show-by-show basis and will reach full-time hours during peak season.

Pre-Season

• Compiles a list of building inventory relating to hospitality, dressing rooms and catering
• Bath towels, hand towels, toiletries, coffee station set up, venue branded swag, gifting materials (card stock, gift bags), table lamps, floor lamps, decor, etc.
• Provide a list for 2026 of required supplies / amenities to order
• Launder existing towels, organize supplies, and where all supplies are kept.
• Compile an overview of season schedule and potential Hospitality Experiences, backstage with ideas for food trucks, activities, etc.
• Create a high-quality backstage atmosphere that is clean, warm and welcoming
• Offer pre-season support to other BOH spaces in Live Nation portfolio as needed

During Season

• Follow correspondence with production and catering teams to track advances, compile show specific hospitality requests, flags.
• Copied on riders and hospitality advance
• Purchase all show specific rider alcohol per show in advance of show day. Ensure proper on-site storage of show specific alcohol purchased in advance.
• Assist as needed on set up and execution of Hospitality Guide requests
• Where possible assist production team by - washing, drying and fold show hand and bath towels. tracking inventory for office supplies, BOH supplies (coffee station, toiletries, etc)
• On Show Day, act as lead with Tour Hospitality on dressing rooms and catering needs, field requests, questions or changes as needed
• Morning walk through with conversion, tour and BOH coordinator
• Pre-show and post-show walk through with checklist to make ready all backstage areas via BOH Playbook.
• Create memorable, hospitality-minded moments at every show, including but not limited to birthdays and special celebrations.
• Participate in the venue sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating the bands about our efforts.
• Responsible for completing a Post Event Service Recap summarizing tour experience, catering performance, any successes or challenges, used to create action plans for service improvements in partnership with Artist Services and Production.
• Research best practices and collaborate with the Artist Services team &
• to develop venue opportunities to increase engagement, increase Artist/Crew satisfaction.

Post Season

• Compiles a list of building inventory relating to hospitality, dressing rooms and catering
• Bath towels, hand towels, toiletries, coffee station set up, venue branded swag, gifting materials (card stock, gift bags), table lamps, floor lamps, decor, etc.
• Provide an inventory list for end of season
• Launder existing towels, organize supplies and store BOH items as needed.
• Assist in venue closure as it relates to BOH, furniture pick-ups, and storing items.
• Compile a highlight overview of 2026 season and feedback.
• Offer post-season support to other BOH spaces in Live Nation portfolio as needed

Qualifications:

• Ability to work outside in variable weather.
• Strong time management skills to show up on time and work late hours.
• Must be able to work well with other departments.
• A positive attitude.
• Creative thinker and problem solver.
• A strong sense of teamwork and ability to execute programs.

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.

Job Posting Compensation Range/Rate: $23 per hour

Employment Equity

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.