Position Summary

The Life Cafe Lead is responsible for the overall operations and performance of a Life Cafe location, typically operating at lower monthly revenue volume. This hands-on leadership role ensures high-quality execution of menu items, team development, financial accountability, and outstanding member experiences. The Life Cafe Lead models business ownership by actively managing daily operations, driving results, and cultivating a strong team and service culture.

Job Duties and Responsibilities

• Works in “The Zone” the majority of the time, modeling execution, pace, food quality, and hospitality standards while leading the team in real time
• Oversees front-of-house and back-of-house operations, including inventory, scheduling, payroll, and adherence to all Life Cafe systems and policies
• Manages key business drivers such as food and labor costs, tracks performance metrics, and takes action to meet financial goals
• Hires, trains, and develops team members, providing on-the-floor coaching and supporting a positive team culture
• Maintains a clean, safe, and compliant environment by proactively monitoring cleanliness, food safety, and security standards

Position Requirements

• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Experience managing food service operations and leading a team
• Strong understanding of labor management, cost controls, and guest experience metrics

Education:

• High School Graduate or equivalent

Years of Experience:

• 2 years of management and leadership experience or a college degree in culinary, business
• Experience with fast casual restaurant or full service experience

Licenses / Certifications / Registrations:

• Serv Safe (or equivalent)
• Alcohol Safety Certification (where applicable)
• CPR/AED certification within 30 days of hire

Preferred Requirements

• Culinary, hospitality, or business coursework or degree
• Strong systems orientation and ability to follow through on operational processes
• Experience driving operations and financial performance in a fast
• Prior or current business owner experience

Pay

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership

• Discounts on Life Time products and services

• 401(k) retirement savings plan with company discretionary match (21 years of age and older)

• Training and professional development

• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage

• Short term and long term disability insurance

• Life insurance

• Pre-tax flexible spending and dependent care plans

• Parental leave and adoption assistance

• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave

• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.