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Senior Technical Claims Specialist, Commercial Excess Coverage

Liberty Mutual

Senior Technical Claims Specialist, Commercial Excess Coverage

Liberty Mutual

Boston, Massachusetts, United States; Remote, Remote, United States; Suwanee, Georgia, United States; Plano, Texas, United States; Hoffman Estates, Illinois, United States

·

Remote

·

Full-time

·

2mo ago

As the claim's owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.

Reviews lawsuit documentation and supporting documents, claims file, investigation, etc.

Establish actions to be taken to resolve lawsuit.

Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.

Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.

Responsible for managing the practices and billing activities of outside counsel.

Accountable for security of financial processing of claims, as well as security information contained in claims files.

Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).

Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.

May analyze the impact upon claims policies and procedures and advises Claims.

Management so appropriate action can be taken where required.

Participates in special projects.

Bachelor's degree and 5 to 7 years claims adjusting experience.

Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.

Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly.

Expert level experience with Commercial Casualty and/or Commercial Specialty Claims that exceed $1 million or more at the Primary and Excess level required.

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About Liberty Mutual

Liberty Mutual

Liberty Mutual is a diversified global insurer and the sixth-largest property and casualty insurer in the United States. The company provides personal and commercial insurance products including auto, home, life, and business coverage.

10,001+

Employees

Boston

Headquarters

Reviews

3.4

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

3.4

Career

3.6

Management

3.2

55%

Recommend to a Friend

Pros

Great training programs

Good pay and benefits

Supportive management

Cons

High workloads with little relief

Stressful work environment

Slow decision making processes

Salary Ranges

3,207 data points

Junior/L3

Junior/L3 · Analyst

1 reports

$108,905

total / year

Base

$94,700

Stock

-

Bonus

-

$108,905

$108,905

Interview Experience

8 interviews

Difficulty

2.4

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview Process

1

Application Review

2

HR Screen/Phone Interview

3

Technical/Behavioral Interview

4

Panel/Hiring Manager Interview

5

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit