Tech Consulting-ERP App Specialist IAbout the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team:

You will be part of the Professional Services team, working closely with our Product Technology, Sales and Product Management teams. The Professional Services team is recognized for its passion and professionalism, with a fun, energizing and fast-paced work environment. The role will report into the Regional Lead, Professional Services, and collaborates closely with other Professional Services team members on client projects.

About the Role:

As part of the implementation team, you will deliver LNRS solutions internationally to clients in banking, insurance, and fortune 1000s, building enduring relationships with these clients and acting as the gateway between the internal product team and the client’s compliance and IT departments. You will help external clients understand our compliance and risk software solutions and integrate these into their IT or systems infrastructure. You will be involved in interesting and challenging, client-facing work, with responsibility for some or all phases within the project life cycle, including data analysis, implementation, training and ongoing client relationship management. The role is based in our Mumbai office.  As this is a client-facing role, you may frequently be based on client site, and regular travel is part of the job, up to 30% of your time.

Responsibilities:

• Provide functional consulting support on compliance and sanctions risk management, advising clients on regulations, systems, and processes using LNRS products.

• Analyse client business activities, conduct workshops to gather requirements, identify data trends, and recommend best-practice solutions to improve efficiency and compliance.

• Ensure integrity of project data, including extraction, storage, manipulation, processing, and analysis of complex data sets.

• Perform functional customization of solutions and create ad-hoc as well as automated reporting to meet client needs.

• Manage project prioritization, planning, tracking, and ensure quality and timely delivery of client deliverables.

• Deliver, install, and configure applications as per requirements, including providing technical training and knowledge transfer to end users.

• Troubleshoot implementation issues, conduct technical/product health checks and audits, and coordinate quality reviews with proper escalation of risks.

• Maintain strong client relationships through regular engagement, operate in a customer-facing role, support South APAC region clients, and be willing to travel as required.

Requirements:

• Bachelor’s degree (Science-based degree preferred) with experience in a technical role involving product support and/or implementation.

• Strong communication skills with business proficiency in English.

• Client-facing experience in service-based or product-based organizations.

• Familiarity with relevant technologies and a strong ability and willingness to learn.

• Self-motivated, proactive, and capable of working independently.

• Familiarity with Banking and Financial Services domain.

• Experience in AML/KYC, financial crime compliance, sanctions screening, and transaction screening/monitoring.

• Willingness to travel and work closely with clients across the South APAC region.

Learn more about the LexisNexis Risk team and how we work here

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click[here

](https: //www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our [Applicant Request Support Form](https://nam11.safelinks.protection.outlook.com/?urlhttps%3A%2F%2Fforms.office.com%2Fr%2FeVgFxjLmAK&data05%7C02%7CSharon.

Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169028029%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hc Gki OnRydWUs IlYi OiIw LjAuMDAwMCIs IlAi OiJXaW4z MiIs IkFOIjoiTWFpbCIs IldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata2Dm7y%2B%2Flckb5oqa13cjE0WAV1kG%2BuqVQDi4dpvwoM5E%3D&reserved0) or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams[here](https://nam11.safelinks.protection.outlook.com/?urlhttps%3A%2F%2Fstories.relx.com%2Fhow-to-avoid-job-scams%2Findex.html&data05%7C02%7CSharon.

Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169036749%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hc Gki OnRydWUs IlYi OiIw LjAuMDAwMCIs IlAi OiJXaW4z MiIs IkFOIjoiTWFpbCIs IldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdatab McV1zP1yRXUuNWYwy GuPPb7l CyTuoA%2BGPT0d5MfO8I%3D&reserved0).

Please read our [Candidate Privacy Policy](https://nam11.safelinks.protection.outlook.com/?urlhttps%3A%2F%2Fwww.relx.com%2Fcareers%2Fjoin-us%2Fprivacy&data05%7C02%7CSharon.

Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169045885%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hc Gki OnRydWUs IlYi OiIw LjAuMDAwMCIs IlAi OiJXaW4z MiIs IkFOIjoiTWFpbCIs IldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdataX%2Brqkisse Fh6q%2BEqRLu RvCa2dfT9Q2QeATdfGRVQxnI%3D&reserved0).

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

[EEO Know Your Rights](https://nam11.safelinks.protection.outlook.com/?urlhttps%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&data05%7C02%7CSharon.

Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169055021%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hc Gki OnRydWUs IlYi OiIw LjAuMDAwMCIs IlAi OiJXaW4z MiIs IkFOIjoiTWFpbCIs IldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdatam EoTzy FpKtgi RgZnqu ZyELr%2Fku MrW4%2F9zYB4HMS4hdI%3D&reserved0).