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Road Logistics Operations Specialist

Kuehne+Nagel

Road Logistics Operations Specialist

Kuehne+Nagel

Bensenville, Illinois, United States

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On-site

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Full-time

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3w ago

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

As a Road Logistics Operations Specialist, you will coordinate and manage customer shipments by securing capacity with qualified carriers and utilizing contracted rates. You will handle all transport-related tasks from bookings and schedule monitoring to communication with shippers and carriers, ensuring compliance with all rules and regulations governing ground transportation. 
 
  • Communicate with shippers via phone and email to confirm shipment details.
  • Dispatch pickups and ensure accurate scheduling for each shipment.
  • Update and track shipment statuses, proactively resolving delays.
  • Monitor shipments to ensure they move according to plan and meet timeline expectations.
  • Coordinate pickup and delivery appointments with customers and carriers.
  • Deliver high-quality customer service to maintain strong customer relationships.
  • Collaborate closely with various carriers (dry van, flatbed, temperature-controlled).
  • Serve as the liaison between shippers, carriers, and customers to provide practical, tactical solutions for daily operational challenges.
  • Prepare required documentation and ensure all transportation activities comply with regulatory guidelines and internal standards.

What we would like you to bring

  • Degree or diploma in Supply Chain Management, Transportation, or a related field
  • 1+ years of experience in freight forwarding
  • Knowledge of key mode-specific guidelines (dry van, reefer, flatbed, expedite, LTL) is a plus
  • Strong communication, coordination, and problem‑solving skills
  • Proficiency in MS Excel and Outlook

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is $55,000-$65,000 annually. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TD1 

 

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. 

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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About Kuehne+Nagel

Kuehne+Nagel

Kuehne + Nagel International AG is a global transport and logistics company based in Schindellegi, Switzerland. Its main owner and operator is Klaus-Michael Kühne via his Kühne Holding and Kühne Foundation. The company was founded in 1890 in Bremen, Germany.

10,001+

Employees

Schindellegi

Headquarters

Reviews

3.1

5 reviews

Work Life Balance

2.0

Compensation

3.5

Culture

2.5

Career

2.0

Management

2.0

Pros

Competitive salary and benefits

Good workplace community

Employee engagement activities

Cons

Poor management and leadership

Mandatory overtime affecting work-life balance

Disorganized operations

Salary Ranges

0 data points

Junior/L3

Intern

Junior/L3 · Project Manager

0 reports

$76,500

total / year

Base

-

Stock

-

Bonus

-

$65,025

$87,975

Interview Experience

44 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

38%

Experience

Positive 69%

Neutral 20%

Negative 11%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving