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Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.

How you create impact

• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To ensure understanding of all customer organizations, business model and decision-making processes
• To engage KN network proactively and work closely with the NA KAMs in your assigned partner countries.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• Manage & support efficiently all the RFQ’s by obtaining strong support from the Trade Management / Pricing teams.
• To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.

What we would like you to bring

• Start your day by attracting new business opportunities. What businesses would be an ideal fit in your vertical? Pursue projects that deliver customer specific value propositions. Then manage relationships with both customers + internal stakeholders to ensure readiness for business closure + successful onboarding.
• During the day, follow up to ensure that new customers are being on-boarded in compliance with our internal processes + that we are delivering as promised to our customers.
• On a regular basis, consult with key stakeholders + customers to review progress, ensuring a focus on continuous improvement + high customer retention rates.
• Finally focus on evolving our customer relationships, forming trust + deeper relationships to enable new opportunities.

What's in it for you

• Conditions: punctual and performance-related
• Flexibility: flexible working hours for a good work-life balance
• Health promotion: sports and wellness offers, supplementary company health insurance, advisory services on e.g. work-life balance
• Equipment & working environment: laptop, parking facilities, good public transport connections, free water, coffee and fruit, canteen
• Perspective: Training offers for professional and personal development, such as Language Courses and Development Programs
• Teamwork: familiar working atmosphere in a large company, various team and company events, advertising program for new employees incl. bonus