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How you create impact

• Supervise the Operational Care center team under their direct management.
• Ensure operational excellence through high-quality shipment/process management.
• Support the development of pricing strategies (liaise on pricing / RFQ preparation).
• Ensure close cooperation with National Airfreight Managers of the Customer Care teams and Systems & Processes teams for optimized operations.
• Actively manage interfaces and information / knowledge exchange between Kuehne+Nagel teams.
• Contribute as process owner to continuous improvements of processes and controls for lean and cost-efficient processes.
• Optimize proceedings to ensure development of Airfreight operational KPIs To ensure the highest levels of productivity within the organization.
• Support Airfreight procurement and carrier relationship management.
• Ensure a high level quality of export/import services.
• Closely collaborate with Sales on strategic accounts as needed.
• Closely collaborate with Customer Service to gain specialized customer specific knowledge and to receive first-hand feedback about operational execution.
• Support to develop new / existing customer targets.

What we would like you to bring

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $80,000 and $90,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-AA1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.