‎

How you create impact

You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
You will be enabling transport activities by executing bookings, entering orders + generating all required import documentation while liaising with our Customer Care Specialists (CCL) to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements  

What we would like you to bring

• To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting. 
• To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary. 
• To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts. 
• To ensure shipping instructions + documents are compliant; that deviations are quickly addressed. 
• To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary. 
• To escalate issues as relevant, + to support the resolution of claims + disputes. 
• To check incoming invoices, create sales invoices, managing FSL as per Financial Guidelines + working instructions. 
• To release cargo in line with working instructions + Financial Guidelines. 

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.