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Sea Logistics Operational Key Account Specialist

Kuehne+Nagel

Sea Logistics Operational Key Account Specialist

Kuehne+Nagel

Shanghai, China

·

On-site

·

Full-time

·

3mo ago

Required Skills

Leadership

Operations Management

Customer Relationship Management

Process Optimization

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be joining our Operational Key Account team, enabling our customers to optimize their supply chains through our order management and sea transportation management solutions.

Your primary objective is to execute our business strategy by minimizing operational risk and operating costs whilst optimizing service delivery and profits across the region.

How you create impact

  • You will do this in close collaboration with a variety of internal and external stakeholders while focusing on the following key objectives:
  • To build, empower and inspire a high performing team.
  • To develop and maintain strong, trust based relationships with the client and internal stakeholders.
  • To enable team to deliver against operational commitments and development plans.
  • To ensure audit program governance and maturity while ensuring improvement plans are documented and delivered against.
  • To proactively participate in business reviews and ensure supply chain value roadmaps create mutual value.
  • To drive standardization and scalability of operational processes and control environments.
  • To translate structural/recurring issues and risks into functional requirement specifications for the development of new systems, processes, controls, training, policies and facilities.
  • To act as support to projects and initiatives relating to improving customer acquisition, implementations, and product/system development.

What we would like you to bring

  • Your proven track record in leadership and focus on operational excellence along with your strong communication skills and customer focus approach will be key to your success.
  • You have been selected for this role because of your knowledge across our operations and services; because you possess the key attributes we are looking for in this role.

What's in it for you

At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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About Kuehne+Nagel

Kuehne+Nagel

Kuehne + Nagel International AG is a global transport and logistics company based in Schindellegi, Switzerland. Its main owner and operator is Klaus-Michael Kühne via his Kühne Holding and Kühne Foundation. The company was founded in 1890 in Bremen, Germany.

10,001+

Employees

Schindellegi

Headquarters

Reviews

3.1

5 reviews

Work Life Balance

2.0

Compensation

3.5

Culture

2.5

Career

2.0

Management

2.0

Pros

Competitive salary and benefits

Good workplace community

Employee engagement activities

Cons

Poor management and leadership

Mandatory overtime affecting work-life balance

Disorganized operations

Salary Ranges

0 data points

Junior/L3

Intern

Junior/L3 · Project Manager

0 reports

$76,500

total / year

Base

-

Stock

-

Bonus

-

$65,025

$87,975

Interview Experience

44 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

38%

Experience

Positive 69%

Neutral 20%

Negative 11%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving