It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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How you create impact

You will be joining our Customer Implementation Team to add your project leadership expertise + skills to the delivery of Operational Excellence.
You will support customer care locations (CCL) + operational care center (OCC) colleagues by working with internal + external stakeholders to capture, validate, document + train based on our customer commitments.

What we would like you to bring

You will do this by building strong relationships + communication with internal + external stakeholders while focusing on the following key objectives:

• To perform risk assessments on customer requirements (SOW, SOP, etc) pre + post submission of selling rates, highlighting any financial or operational risks.
• To take on new projects + build the structures required to successfully deliver expected output while utilizing prescribed customer implementation project management tools.
• To lead + enable the timely completion of the project deliverables, providing weekly progress reports.
• To develop SOP, working instructions + training material (internal + external), obtaining signoff from end -users.
• To validate the as-is vs. to-be solution design, obtaining solution design sign-off.
• To supervise the technical + operational implementation, obtaining sign-off.
• To ensure CCL + OCC colleagues have access to + are trained on shipment handling procedures for all customers.
• To ensure that all supporting systems (SeaLOG, OMS, ACON, etc) have optimal + complete setups prior to first shipment.

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.