It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.

You will focus on developing + diversifying business in line with financial + volume targets.

How you create impact

You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:

• To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
• To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing + products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain + update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers + team.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

What we would like you to bring

• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
• Experience working in a structured, compliance-driven sales environment.
• Prior exposure to international logistics or freight forwarding companies.
• 3–5 years in sales, preferably in sea freight/logistics.
• Experience with multinational freight forwarding companies preferred.
• Strong understanding of ocean freight processes and pricing.
• Excellent communication and negotiation skills.
• Proficient in CRM tools and Microsoft Office.
• Strong analytical and problem-solving abilities.
• Fluent in English, Hindi, and Bengali (mandatory).
• Self-driven and result-oriented.
• High standard of compliance and integrity.
• Collaborative and team-focused.

What's in it for you

• Work with a Global Leader – Join one of the world’s top logistics companies with a strong international presence and reputation.
• Career Development – Access structured growth opportunities, professional training, and internal mobility within a global organization.
• Attractive Compensation – Competitive salary with performance-based incentives and benefits.
• Collaborative Work Culture – Be part of a supportive, ethical, and compliance-driven team environment.
• Local Role, Global Impact – Influence regional business growth while working with global tools, systems, and best practices.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.