Role Specific Information

Job Description

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.

About the Role:

As Manager, Internal Communications, you will lead the Internal Communications Content Team in creating meaningful, memorable and actionable enterprise-wide communications that inform and engage associates.

What You’ll Do

• Play a central role in advancing Kohl’s culture by developing communications that reinforce desired behaviors, values and ways of working across the enterprise

• Partner closely with Culture, HR and People teams to bring associate-focused initiatives to life, including change communications, operational communications, engagement programs and leader-led moments

• Develop communication strategies and content that inspire, equip and activate people leaders at all levels to effectively lead teams through change

• Serve as a trusted communications advisor to multiple senior executives, creating compelling internal content across channels, leadership events and engagement campaigns, as well as ghost-writing emails and town hall talking points and scripts.

• Lead associate engagement storytelling by identifying, shaping and amplifying narratives that reflect Kohl’s evolving culture and associate experience

• Translate complex or sensitive people-related topics into clear, authentic and motivating communications that resonate with diverse associate audiences

• Oversee the internal communications content calendar, with an enterprise-wide focus, to ensure associates are informed on key business initiatives

• Build, develop and grow business relationships with partners across the organization, fostering support for internal communication strategies and staying in the know on associate sentiment and company initiatives

• Develop a team through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

• Additional tasks may be assigned

What Skills You Have

Required

• Bachelor's degree in Communications, Journalism or Marketing

• 6+ years of experience in Communications, Journalism or Marketing

• Proven project management skills with the ability to multitask without sacrificing detail

• Effective prioritization and decision-making skills

• Strong executive presence with the ability to communicate at all levels

• Excellent written and verbal communication skills, including experience writing, proofreading and editing communications focused on AP Style

• 2+ years of experience managing a high-performing team

• Solution-oriented problem solver

• Experience using PC and Macintosh environments

Preferred

• Experience in a retail environment

• Video production experience

• Occasional travel

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to comply with dress code requirements

• Basic math and reading skills, legible handwriting, and basic computer operation

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner