Role Specific Information

Job Description

About the Role

The Vice President of Loss Prevention Operations is responsible for developing and executing a comprehensive strategy to reduce and prevent loss across all aspects of the company’s operations. This role includes leadership of the corporate loss prevention team, collaboration with senior management, and the implementation of risk management programs. The VP ensures compliance with industry regulations, maintains operational efficiency and safeguards company assets.

What You’ll Do

• Lead and oversee the Loss Prevention department, ensuring alignment with company goals and objectives.

• Develop and implement loss prevention policies, procedures, and best practices to minimize risks such as theft, fraud, and operational shrinkage.

• Design, manage, and refine an enterprise-wide loss prevention strategy across all operational areas, including retail, distribution, and online sales.

• Collaborate with senior leadership and cross-functional teams across corporate, retail and distribution to ensure comprehensive risk management and regulatory compliance.

• Oversee loss prevention operations including investigations, audits, and data analysis to identify patterns of loss and areas of improvement.

• Lead and mentor a high-performing team of loss prevention professionals, ensuring they have the tools and training necessary to succeed.

• Drive technological innovations in loss prevention, including the adoption of advanced surveillance systems, data analytics, and other tools to detect and prevent fraud.

• Establish and maintain strong relationships with law enforcement and other external stakeholders to improve response protocols and investigations.

• Review and analyze loss data to identify trends and develop corrective action plans.

• Oversee budget planning and ensure cost-effective loss prevention initiatives.

• Prepare and present reports to senior executives on key metrics, trends, and recommendations.

• Routinely conduct ROI analysis and build business cases that support driving results in the loss prevention division.

• Ensure all loss prevention activities comply with local, state, and federal regulations.’

• Additional tasks as assigned

What Skills You Have

Required

• 5+ years leading teams directly impacting internal and external investigations

• Experience with effectively negotiating and influencing Law Enforcement agencies

• Exceptional verbal, written, presentation and interpersonal communication skills

• Minimum 3 years financial management experience to include budgeting, forecasting and strong financial acumen

• Strong analytical skills

Preferred

• Bachelor’s Degree

• Field Loss Prevention leadership experience

• Experience with retail and consumer products

• Ability to learn new software applications with minimal training

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Basic math and reading skills, legible handwriting, and basic computer operation

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner