Role Specific Information

Job Description

About the Role

As a Senior Manager, Change Strategy, you will play a key role in shaping and driving change across critical enterprise initiatives by supporting teams and leaders navigate transformation with clarity, engagement, and lasting impact. You will be responsible for developing and executing change strategies for enterprise initiatives, building enterprise change capabilities, and ensuring leaders and teams are ready and equipped for change.

What You’ll Do

• Serve as an internal change management practitioner, leading the people side of transformation initiatives across the enterprise (technology, digital, AI, and business model transformations)

• Develop and execute change management strategies and plans, including impact assessments, stakeholder engagement, communication plans, and leadership activation strategies

• Build and evolve a common change methodology and toolkit to drive consistency and adoption across the enterprise

• Partner with Strategy and Internal Communications to plan, craft, and deliver compelling communications that inspire understanding and engagement through change

• Create and deliver learning solutions, tools, and templates to strengthen change management capability across HR and business leaders.

• Establish and maintain measurement systems to track change adoption, readiness, and engagement

• Act as a strategic thought partner to HR and business leaders to anticipate change impacts and design effective approaches for implementation

• Collaborate closely with HRBPs and business sponsors to cultivate change sponsorship and build leadership capability in driving change

• Support the prioritization, sequencing, and integration of multiple change efforts to minimize fatigue and enhance alignment across initiatives

• Additional tasks may be assigned

What Skills You Have:

Required

• Bachelor’s degree in Organizational Development, HR, Business, or related field

• Prosci or similar Change Management certification

• 8+ years of experience in change management, HR strategy, or transformation leadership within large, matrixed environments

• Proven success leading enterprise change initiatives and developing change strategies that deliver measurable outcomes

• Strong executive presence, facilitation, and consulting skills

• Ability to balance strategic thinking with practical implementation in fast-paced, evolving contexts

Preferred

• Master’s degree (e.g., MBA, MSOD, IO Psychology)

• Experience working in retail, consumer, or technology-driven environments.

• Familiarity with workforce planning, capability development, and AI/automation impacts on work

• Six Sigma or similar process improvement certification

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section.

• Ability to comply with dress code requirements.

• Basic math and reading skills, legible handwriting, and basic computer operation.

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

• Ability to learn and comply with all company policies, procedures, standards and guidelines.

• Ability to receive, understand and proactively respond to direction from leadership and other company personnel.

• Ability to work as part of a team and interact effectively and appropriately with others.

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units.

• Ability to complete or oversee the completion of assigned projects in a timely manner.