OS Technical Consultant:

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Description:

Role Description

Deployment support engineer will be responsible to lead end-to-end remote implementation and configuration of Hewlett Packard Enterprise (HPE) infrastructure solutions across compute, storage, and networking. You will deliver projects remotely—planning, deploying, integrating, validating, and handing over HPE systems in customer environments—ensuring best practices, security compliance, and a smooth transition to operations.

This role involves designing, deploying, and integrating HPE solutions remotely, leveraging Infrastructure as Code (IaC), container orchestration, and DevOps practices to deliver secure, scalable, and automated environments for enterprise customers.

The candidate will provide expert level assistance directly to Customers, Partners, and Field CEs. Providing leadership in technical problem management, working closely with end customers, HPE account support team and field support staff is also part of the added responsibilities of this role.

HPE Products & Solutions:

• Expertise in Compute,Storage, and Private Cloud Solutions (PCE, PCAI, PCBE, PECDC)
• Strong knowledge of HPE Private and Hybrid Cloud Software Stack, including Morpheus,HPE VM,HPE MKS,Zerto, and Ops Ramp.

Cloud & Virtualization:

• Hands-on experience with VMware,Hyper-V, and RHEV for hybrid IT and cloud-native architectures.

Infrastructure as Code (IaC)

• Advanced proficiency in Ansible and Terraform, familiarity with Chef for automation and orchestration.

Container Orchestration

• Deep understanding of Kubernetes(including Open Shift,Tanzu,Rancher) and Docker for containerized workloads.
• Expertise in Helm charts,Operators, and service mesh.

Dev

Ops & Automation:

• Expertise in CI/CD pipelines using Git,Jenkins, and GitLab.
• Skilled in automation frameworks,API-driven integrations, and event-driven orchestration.
• Experience with artifact repositories (Nexus, Artifactory)

Programming & Scripting:

• Strong coding skills in Python,Go Lang,PowerShell, and Bash for automation and custom tooling.
• Familiarity with YAML,JSON, and templating engines.

Monitoring & Logging:

• Experience with Prometheus,Grafana,Nagios, and Splunk for observability and performance monitoring.

Business Skills and responsibilities

• Respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and Deployment of various hardware & software.
• Ability to take ownership of a project and drive it to completion with customer satisfaction.
• Ability to provide direction to team activities and facilitate information validation and team decision making process.
• Participate in Knowledge creation and management activities.
• Assess and appreciate technical issues as well as the customer's business impact and communicate appropriately with the customer.
• Ability to work in a 24x7 environment.
• Exhibit “Customer First and Customer Last Attitude” consistently.
• Comprehension of L3/L4 analysis and communication of the same to our customers.
• Demonstrate high level of technical & communication skills.
• Expertise in communicating with customers and intra organization.
• Takes responsibility for end-to-end problem ownership and its solutions.

Required Qualifications

• 5+ years in infrastructure deployment and automation.
• Advanced English Level.
• Knowledge in HPE infrastructure deployment and automation is a plus
• Expertise in HPE Private Cloud and Hybrid IT solutions is nice to have
• Strong knowledge of IaC tools (Ansible, Terraform) and DevOps practices.
• Hands-on experience with Kubernetes, Docker, and container orchestration platforms.
• Proficiency in scripting languages and automation frameworks.
• Familiarity with monitoring and logging stacks for enterprise environments.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#costarica

Job:

Services

Job Level:

TCP_04

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors **will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.**The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.