IT Delivery/Services Manager

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Global IT is a dynamic organization enabling the enterprise to innovate and lead the industry with our consumption-based IT transformation and our consulting, financial, educational, and operational support services. Join us as we develop innovative solutions that revolutionize how we help customers by simplifying their operations and move the world forward.

What you’ll do:

Responsibilities:

• Manages activities of ICs.
• Accountable for department area(s) or location(s) with significant impact on business unit results, organizational strategy, and transformational activities.
• May carry project management responsibilities.
• Applies strong subject matter knowledge to manage staff activities in solving moderate to complex business/technical issues within established policies.
• Understands, articulates, and optimizes application and process capabilities for use by multiple IT constituents.
• Directs and controls activities for business or IT area including one or more disciplines. Plans, directs, and monitors high-end operational activities of staff and drives the strategic plan for the team.
• Drives architectural simplification and ensures capabilities and applications are done "once for the company".
• Understands, articulates, and optimizes application and process capabilities for use by multiple/all business and IT constituents.
• Ensures that systems and applications are highly available and meet or exceed performance expectations, and require little to no support.
• Ensures team meets or enables achievement of relevant IT metrics and commitments per IT business goals and objectives.
• Communicates organizational business plans and strategies and drives performance planning and review.
• Provides technical as well as people leadership.
• Exerts influence beyond the immediate team; demonstrates business acumen and applies it for effective business engagement with internal customers and effective management of programs and initiatives.
• Drives change management in the team or immediate organization; takes personal ownership of the IT strategy and drives support of it.

What you need to bring:

Education and Experience Required:

• Typically a technical bachelor's degree or equivalent plus ten years minimum related experience with minimum of three years management or supervisory experience.

Knowledge and Skills:

• Demonstrated expertise within relevant field or discipline as well as a broader conceptual understanding of other Information Management functions.
• Foundational knowledge of other businesses or functional areas of the company.
• Experience directing and controlling the activities of one or more functions.
• Lead complex software releases from concept to delivery.
• Analyze incoming requests for feasibility—both technical and operational.
• Define infrastructure requirements to produce appropriate software images.
• Drive teams to resolve Problem Reports (PRs) and bugs.
• Manage the full lifecycle release production, including validation.
• Coordinate with other Release Managers on PR fixes, builds, and testing.
• Integrate development and testing activities across multiple release vehicles.
• Provide detailed status updates on current and past projects.
• Collaborate across engineering teams and executive levels to ensure timely, high-quality delivery.
• Engage in tactical planning and program management aligned with business needs.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Agile Methodology, Bias, Business, Coaching, Creativity, Critical Thinking, Cybersecurity, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Implementation Methodologies, Infrastructure Design, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#india

#globalIT

Job:

Information Technology:

Job Level:

Manager_1

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors **will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.**The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.