Shared Lab Technician:

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The Shared Lab Technician will be responsible for managing and maintaining the lab environment, including hardware configuration, system setup, and network settings. This role demands hands-on expertise in test system hardware assembly, troubleshooting, and configuration, as well as the ability to ensure seamless lab operations and network connectivity. The Lab Technician will collaborate with engineers, developers, and operations teams to support testing, prototyping, and development activities.

This role is ideal for a detail-oriented technician with a passion for hands-on work and the ability to manage complex hardware and network configurations in a lab environment.

This is an in office position based in our Taipei, Taiwan office.

Responsibilities:

Hardware Configuration and System Setup:

• Assemble, configure, and maintain test systems, including servers, peripherals, and other hardware components.
• Set up and calibrate hardware systems to meet project specifications and testing requirements.
• Troubleshoot and resolve hardware issues, including hardware failures and compatibility challenges.
• Maintain inventory of lab hardware and components and ensure proper documentation of system configurations.

Lab Operations Management:

• Manage day-to-day lab operations, ensuring a clean, organized, and safe workspace.
• Oversee the installation, maintenance, and regular inspection of lab equipment and tools.
• Provide technical support for engineers using the lab for testing and prototyping.

Network Configuration and Management:

• Set up and configure lab network infrastructure, including routers, switches, and servers.
• Monitor and troubleshoot network connectivity issues within the lab environment.

Testing and Support:

• Assist in the execution of hardware and system tests, including functional, performance, and stress testing.
• Support engineers and developers in configuring test environments for specific projects.

Maintenance and Continuous Improvement:

• Perform routine maintenance of lab systems and equipment, ensuring optimal performance and uptime.
• Identify opportunities to improve lab workflows and systems for increased efficiency.
• Stay updated with emerging technologies in hardware, systems, and networking.

Documentation and Reporting:

• Maintain detailed records of hardware configurations, network setups, and lab procedures.
• Generate reports on lab activities, hardware usage, and network performance.
• Ensure proper labeling and organization of hardware, cables, and network devices.

Knowledge and Skills:

Technical Expertise:

• Strong knowledge of hardware configuration, including servers, peripherals, and test equipment.
• Experience in system setup, calibration, and troubleshooting of hardware systems.
• Proficiency in configuring and managing network devices (routers, switches, access points, etc.).
• Understanding of TCP/IP protocols, network topology, and basic network troubleshooting techniques.

Lab Operations and Management:

• Familiarity with lab equipment and tools, including oscilloscopes, UPS, and PDUs.
• Experience in managing lab operations, inventory, and maintenance schedules.
• Knowledge of lab safety protocols and procedures.

Problem-Solving and Technical Support:

• Strong troubleshooting skills for identifying and resolving hardware and network issues.
• Ability to work in a high-pressure environment and support diverse teams with technical challenges.

Documentation and Communication Skills:

• Proficiency in documenting hardware configurations, network setups, and testing procedures.
• Strong verbal and written communication skills to interact with stakeholders and provide clear documentation.

Education and Experiences Required:

• Associate’s or Bachelor’s degree in Electronics, Information Technology, Computer Science, or a related field.
• 4+ years of experience in hardware configuration, lab operations, and network setup. May include highly experienced individuals performing equivalent work who are non-degreed or degreed in an unrelated field.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Circuit Boards, Coaching, Creativity, Critical Thinking, Debugging, Design, Design Thinking, Electrical Systems, Electric Circuits, Electromechanical Engineering, Empathy, Equipment Testing, Follow-Through, Group Problem Solving, Growth Mindset, Independent Judgment, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Technical

Job Level:

Core

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors **will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.**The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.