AI Customer Engagement Analyst Intern:

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Responsibilities:

• Support senior team members on assigned technical projects as determined by the business unit.
• Rework and help build AI enabled workflows into processes
• Business automation process consulting
• Help identify and troubleshoot technical issues, providing support and suggesting solutions.
• Assist with maintaining and updating hardware, software, and other technical systems.
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
• Actively engage in learning about new technologies and methodologies relevant to work.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
• Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Education & Experience:

• Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field.
• Business acumen and experience working on business processes (customer engagement, sales processes)
• Familiarity with programming languages or technical tools relevant to the role.

Knowledge & Skills:

• Basic programming or scripting knowledge (e.g., Python)
• Knowledge of workflow AI tools (e,g,. Langflow)
• Strong interest in AI tools, workflows, and a passion for learning.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Time management skills and working with strict deadlines.
• A collaborative, solution-focused mindset and overall sense of urgency.

Impact/Scope:

• University students actively enrolled in a university/college/institution pursuing a Bachelor's degree in a technical area of study, and who typically works during school breaks and then returns to their university. While this applies to most interns, there may be opportunities for full-time students to work as part-time interns during the school year in some countries.

Additional Skills:

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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Job:

Administration

Job Level:

N/A

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Hourly Salary USD 35.00 - 40.25 in Massachusetts
The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors **will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.**The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.