Join a globally recognized financial organization and advance your profession to new heights by contributing to revolutionary projects. You've discovered the perfect environment to have a major impact.

As a Principal Site Reliability Engineer at JP Morgan Chase within the Consumer and Community Banking Infrastructure Platform Management team, you draw upon your advanced knowledge to identify new opportunities to influence critical incident management and improve the end-to-end lifecycle of software development for the firm. You will have the opportunity to manage, design, and implement infrastructure components to improve reliability and ensure operational efficiency. You will provide comprehensive data management solutions that make J.P Morgan Chase's data discoverable, understandable, observable, reliable, accessible, and interoperable for authorized users, thereby accelerating Business Intelligence and AI/ML initiatives with agility and speed.

Job responsibilities

• Identifies and solves problems of high complexity
• Works with development teams throughout the Software Development Life Cycle to ensure sustainable software releases
• Leads medium to large projects by bringing together the proper perspective, identifying roadblocks, and integrating feedback from team members and subject matter experts at the firm
• Participates in support responsibilities for coverage of critical applications
• Sees problems as opportunities to improve
• Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals
• Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience.
• Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
• Ability to determine how each system relates to each other and use breadth of tools to build automation to improve reliability for the firm
• Understands and leads partnerships across job functions (e.g., Cybersecurity and Data) to develop efficient and developer-friendly systems
• Engages team members and expresses complex ideas with appropriate level of detail, while also providing constructive feedback
• Expertise in monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems (e.g., ELK stack, Splunk).
• Ability to implement and manage observability practices to ensure system reliability.
• Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
• Experience in implementing SRE principles and practices to improve system reliability and availability.
• Proficiency in SQL, NoSQL databases, and data warehousing solutions
• Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments
  Preferred qualifications, capabilities, and skills- Knowledge of data governance frameworks and best practices.
• Familiarity with data privacy regulations (e.g., GDPR, CCPA)
• Skills in identifying and resolving performance bottlenecks.
• Experience with load testing and capacity planning.