We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact. A pivotal piece of maintaining customer trust is the bank’s Privacy programme.

As a Privacy Associate or Senior Associate at JPMorgan Chase within the International Consumer Bank, your core responsibilities are both to provide strategic advice and guidance to a broad range of stakeholders and to manage Privacy risk associated with day-to-day operations and to execute Privacy governance activities in line with firmwide Privacy policies and standards in rapidly expanding business. This includes designing, operating, and implementing controls.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

Job Responsibilities:

• Provide Privacy advice and guidance to the business, including carrying out Data Protection Impact Assessments and Privacy by Design and Default reviews.
• Support the Privacy programme’s operations and day-to-day governance activities, critical to bolster the firm’s compliance posture with applicable laws, rules, and regulations.
• Assist the Privacy Team with the design and execution of controls to address privacy business requirements and mitigate privacy risks, demonstrating the appropriate accountability to execute the 1st LOD Privacy operating model in adherence to Firmwide requirements.
• Ensure effective execution of privacy and data protection requirements, maintenance of privacy-related procedures, and adherence to such procedures.
• Support team leads in the preparation of materials for Privacy, Business, and Firmwide Committees and Forums to provide transparency through reporting on business privacy risks and issues, controls.
• Support the Privacy Team members and liaise with Privacy Compliance and Privacy Legal contacts, and participate in privacy workgroups, strategic projects, or targeted reviews that require business engagement.
• Support audit, regulatory, and compliance deliverables; assist in driving specific action plans and deliverables within the Control framework.
• Provide guidance and consultation to Privacy Operations to resolve privacy investigations and fulfil privacy requests.

Required qualifications, capabilities and skills:

• Possess knowledge on GDPR and UK DPA with experience working in a privacy function, ideally in a 1st LoD capacity at a large financial institution or fintech.
• Operate comfortably and with experience in a fast-paced, ‘agile’ environment.
• Demonstrate ability in dealing with different stakeholder groups including Product leads, Marketing, Technology, and Operations.
• Articulate and demonstrate thoughtful rationale in process and product design decisions with a geographically dispersed group of privacy, business, and control professionals.
• Initiate as a self-starter with problem-solving skills, comfortable in making logical decisions when faced with ambiguous requirements and able to work with a high degree of independence.
• Exhibit excellent written and verbal communication skills – ability to communicate effectively with business as well as technical stakeholders.
• Maintain attention to detail combined with the ability to think and act strategically to deliver optimal, holistic outcomes.
• Demonstrate intermediate level ability in all MS Office tools (Excel, PowerPoint, Word), Share Point, JIRA, and Confluence.

Preferredqualifications, capabilities and skills:

• CIPPE and/or CIPM privacy accreditation a plus.

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