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Global Markets Operations Controls Vice President

JPMorgan Chase

Global Markets Operations Controls Vice President

JPMorgan Chase

BOURNEMOUTH, DORSET, United Kingdom, GB

·

On-site

·

Full-time

·

4w ago

Are you ready to shape the future of risk management in a dynamic, global environment?

Job Summary

As a Vice President in the Global Markets Operations Control Management team, you will lead the development and execution of a comprehensive control framework that protects our business and supports strategic growth. You will partner with diverse teams to drive governance, oversee risk management, and ensure operational excellence. Together, we will foster a culture of risk awareness, continuous improvement, and collaboration.

Job Responsibilities

  • Partner with Operations, Business, Audit, Compliance, and Regulatory teams to assess incidents, perform root cause analysis, and drive remediation of control issues.
  • Conduct functional deep dive reviews and targeted risk assessments to identify, analyze, and address control gaps and emerging risks.
  • Design and execute risk mitigation strategies based on audit findings, deep dives, and risk reviews, ensuring sustainable control enhancements.
  • Develop, analyze, and publish standardized control metrics using business analytics tools to identify trends and opportunities for process improvement.
  • Drive control remediation and risk mitigation programs using data-driven insights and metric-based analysis.
  • Manage governance and reporting of control and risk initiatives through advanced analytics and visualization tools.
  • Implement innovative technology solutions to automate controls, enhance data analysis, and support operational excellence.
  • Review significant change agendas to ensure controls are maintained and assist with designing new controls as needed.
  • Serve as a trusted advisor on operations risk, control, and audit matters, acting as a first line of defence with Operations.
  • Coordinate internal and external audit engagements and regulatory reviews, including preparation, walkthroughs, evidence gathering, and remediation tracking.

Required Qualifications, Capabilities, and Skills

  • Bachelor’s degree in Finance, Business, or a related field, or equivalent experience and multi-year experience in Asset Servicing or Custody operations within financial services.
  • Demonstrated expertise in operational workflows, risk identification, and control implementation.
  • Experience in internal/external audit, operational risk reviews, or targeted risk assessments.
  • Strong business analytics skills, with proficiency in tools such as Tableau, Qlik, or Alteryx.
  • Proven ability to conduct functional deep dives and root cause analysis with avanced analytical, problem-solving, and process re-engineering skills.
  • Excellent verbal and written communication skills, with the ability to present complex findings to senior stakeholders. Strong influencing and negotiation skills, with experience building partnerships across multiple functions.
  • Effective time management and prioritization skills in a dynamic, deadline-driven environment.
  • Proactive, self-starter mindset with a commitment to delivering value-added support.

Preferred Qualifications, Capabilities and Skills

  • Master’s degree or advanced certification in a relevant field.
  • Experience with automation tools such as Alteryx or Xceptor.
  • Demonstrated leadership in risk management or control functions.
  • Experience supporting large-scale change initiatives in a global organization.
  • Familiarity with regulatory requirements impacting securities operations.
  • Track record of fostering a culture of risk awareness and continuous improvement.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

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Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study