You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Trust & Safety Client List Screening (CLS), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Implement Data Management uplifts and re-onboarding of files for Client List Screening to satisfy the Global Financial Crimes Compliance (GFCC) Data Integrity Standards

• Delivers new product enhancements and offerings by working directly with Technology, Business and Operations partners, to define efforts, write effective requirements to deliver outstanding results

• Assists the Product Owner to develop a strategic analysis approach and structure required to achieve key deliverables and assist in overall project management, risk management, and organizational readiness activities

• Coordinates User Acceptance Testing and Business / Operations Readiness

• Monitors systems production health and acts swiftly when issues arise that may impact customer experience or the business.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or AML/BSA role

• Advanced knowledge of the product development life cycle, design, and data analytics

• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• BA/BS or relative experience

• Demonstrate advanced knowledge of JIRA and Scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)

• Intellectually curious, committed, self-starter who is capable of working under minimum supervision

• Expert at multi-tasking and meeting deadlines in high-pressure environment

• Proficient with Microsoft Excel, Microsoft Word and PowerPoint, with outstanding presentation and communication skills

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

• Knowledge of ScreenIT and/or other Screening Filter tools

• Expertise in the Client List Screening end to end operational workflow

• Prior experience with JP Morgan Chase end-to-end Sanctions List Screening program including Business, Operations, or GFCC

• Advanced data analytics skills and familiarity using SQL

• Recognized as subject matter expert within Sanction Screening or a related organization