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JobsJPMorgan Chase

Payments-Emerging Rails-Product Solutions Manager-Vice President

JPMorgan Chase

Payments-Emerging Rails-Product Solutions Manager-Vice President

JPMorgan Chase

Tampa, FL, United States, US

·

On-site

·

Full-time

·

6d ago

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs. As a Product Solutions Manager in Emerging Payment Rails, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Job responsibilities- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives

  • Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
  • Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
  • Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
    Required qualifications, capabilities, and skills- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
  • Subject matter expertise within the Emerging Payment Rail (Real Time Payments, Disbursements to Debit Card, Zelle, Pay Pal & Venmo, Prepaid Card, and Pay by Bank) with the ability to translate scheme rules and client needs into implementable designs
  • Proven ability to build and sustain trusted relationships with Payment Sales Managers, Product Owners, and client stakeholders to drive alignment, adoption and decision making
  • Communicate complex concepts clearly and confidently to technical and non-technical audiences with strong presentation and communication skills
  • Extensive experience working in a sales cycle and engaging with clients on a regular basis
  • Experience modifying preconfigured solutions to meet complex problems
  • Demonstrated prior experience working in a highly matrixed and complex organization
    Preferred qualifications, capabilities, and skills- Experience in leveraging a robust internal and client network to anticipate needs, remove blockers, and sustain momentum from pre-sales through post-launch
  • Involvement in payments, liquidity, acquiring, and/or treasury products

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

Recommend to a Friend

Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study