Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As Lead Technical Program manager serving as Deputy Chief of Staff in Corporate Technology, you will report directly to the Chief of Staff of Market Risk Technology. In this capacity you will focus on activities related to strategic business planning and functional business management. Your core activities include strategic planning and measuring performance and execution against strategic goals, including all aspect of business operations, managing the budget, communications, location strategy and workforce management to support and enhance the organization to meet their strategic and operational goals and ensure efficient day-to-day operations. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

The Deputy Chief of Staff position will be based in London and will report directly to the Chief of Staff of Market Risk Technology, part of Corporate Technology. The teams are responsible for all technology functions supporting the Market Risk business, including Data Platform services, and AI/ML development. This also encompasses the execution of Global Technology's multi-year roadmap to build scalable infrastructure supporting business initiatives, as well as positioning the firm effectively to respond to the external regulatory environment.

Job responsibilities

• The Deputy Chief of Staff will work closely with the Chief of Staff and executive leadership, in driving organizational effectiveness and key business priorities. This role will focus on technology budget, talent management, employee engagement, organizational design, portfolio planning and execution, and stakeholder management. The ideal candidate is a proactive leader with strong analytical, communication, and relationship-building skills.

• Partner with Product Managers and the Market Risk Tech Leadership team on annual budget planning and monthly business review process.

• Act as a thought leader to optimize the strategy, focus, alignment, and accountability for your organization.

• Ensure an effective resource strategy for the organization, including skills, types of roles, physical location strategy and variable resource use.

• Lead Market Risk Tech-wide internal communication and employee engagement strategy, including org team sites, leadership messages, forums, and planning, preparing and executing multiple global town hall and all-hands call events.

• Prepare various management reports to support business operations and decision making

• Partner with our Finance and Business Management team to perform financial analysis and metrics reporting to uncover areas for improvement. This includes prompt review and escalation of our organization's OKRs and health metrics, such as financial and organizational design metrics.

• Build trust and rapport through all interactions to deliver the right outcomes for the business.

Required qualifications, capabilities, and skills

• 7+ years of relevant experience in project management or business management-type role, ideally with exposure to technology.

• Demonstrated experience managing financials, strategic planning, creating roadmaps, and execution.

• Ability to collaborate effectively across teams that span the entire organization.

• Experience in stakeholder management, establishing productive relationships with team members and business partners, and driving beneficial outcomes aligned with firm objectives.

• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.

• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.

• A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through.

• Advanced Microsoft Office skills, in particular Excel and PowerPoint.

• Excellent written and verbal communication skills, including facilitation, presentation and production of documentation appropriate to senior stakeholders.