Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

• As a Compliance Risk Management Lead
• Vice President within CCOR (Compliance, Conduct and Operational Risk ) team, you will provide and independent oversight, assessment of the processes, risks and controls related to the Connected Commerce CCOR team. You should have an expertise of the travel industry to support the effective execution of the firm‑wide Compliance Program for Travel. You will develop and execute a complex compliance program to manage regulatory exposure in the Travel business, provide day‑to‑day compliance advice and oversight for Connected Commerce initiatives, and stays abreast of evolving laws, regulations, and travel technologies to guide new and existing projects. You will work closely with various departments to discharge their responsibilities under the CCOR Framework and will be a key point of contact for operational risk and regulatory compliance-related queries and audits. In this role, you will be required to have a strong understanding of risks and regulatory requirements, strong analytical skills, and the ability to work collaboratively with various departments to enable business success in a controlled manner.

Job Responsibilities

• Possess a strong knowledge and understanding of overall travel industry, travel regulations and travel technology
• Assist in the development and execution of a complex Compliance program to manage regulatory exposure in the Travel Business. The role will be responsible for supporting Compliance oversight of the firm’s Connected Commerce organization specific to Travel.
• Stay abreast of the evolving business and regulatory landscape governing Travel to provide Compliance guidance to the Connected Commerce organization on regulatory risk created by new and existing projects.
• Provide critical and analytical thinking in the assessment of risk, creation of monitoring and testing to identify Compliance risks, provide guidance and escalate, as necessary.
• Assess and aggregate risks across different lines of business and products and present results to relevant stakeholders in Compliance and the business.
• Work both independently and as a core team member, exhibiting strong relationship management and negotiation skills.
• Interact with and can influence Business, Legal, Controls, Risk and Operations to drive Compliance guidance
• Develop management, stakeholder, and regulator presentations to communicate issues, recommendations, and status of initiatives
• Identify potential concerns and control issues, determine the root cause of issues, and ensure stakeholders develop and implement appropriate corrective actions
• Challenge the status quo by providing critical and analytical thinking and strong decision-making capabilities to identify problems, propose creative solutions, and escalate as necessary
• Develop project plans and document and analyze business systems/processes

Required qualifications, capabilities and skills

• Minimum 5+ years of banking, experience in Travel and/or banking across Compliance, Legal, Risk, Control, Audit, or Business functions.
• Proven decision-making ability with a track record of managing multiple tasks and priorities.
• Strong verbal and written communication skills and pay high attention to detail.
• Demonstrate capability to learn quickly and manage multiple demands.
• Self-starter who can drive and own their own deliverables whilst continuing to collaborate with the broader team.
• Strong written and oral communication and ability to provide defendable advice, and partnership-building.
• Comfortable with engaging with all levels of the organization on risk and control matters.

Preferred qualifications, capabilities and skills

• 5+ years in Compliance/Risk leadership (Second Line/CCOR preferred) with deep travel industry/regulatory and travel‑technology expertise; prior oversight of complex, multi‑LOB programs.
• Proven track record designing and executing monitoring and testing (with metrics/KPIs), aggregating risks across products/LOBs, and driving issue management from root cause through remediation to audit‑ready closure.
• Advanced qualifications preferred: CRCM, CAMS, CIA/CISA, or PMP; advanced degree (e.g., JD, MBA, MS in Risk/Analytics) and experience engaging regulators and internal audit.
• Strong data fluency to support CCOR oversight (e.g., SQL and visualization tools such as Tableau/Thought Spot), with ability to influence cross‑functional partners (Business, Legal, Controls, Risk, Operations) and present to senior stakeholders.