The world-class Communications Team at JPMorgan Chase seeks an experienced professional to join the U.S. Regional Communications to coordinate and execute on a public relations and public affairs strategy in New York City. The audiences include all forms of media, employees and clients, and local thought leaders.

As a Regional Media Market Support Communications Manager Vice President within the U.S. Regional Communications team you will work closely with the head of U.S. Regional Communications and Regional partners; as well as communications colleagues from the firm’s businesses and corporate groups to execute comprehensive strategies that reinforce the value JPMorgan Chase brings to New York City as a business, community partner and global headquarters. You will leverage earned media opportunities sourced and coordinated across the company and execute public affairs strategies, with an emphasis on hyperlocal earned media across the five boroughs. This individual will also integrate the Regional Communications marketing resources to help deliver the company’s priorities in strategically impactful ways. Full territory includes the states of New York and Connecticut.

Job responsibilities

• Raise the visibility and awareness of JP Morgan Chase’s impact on New York City across a wide stakeholder set
• Deploy strategies to target large, medium and hyperlocal news outlets across channels
• Protect and enhance our reputation passionately
• Develop the communications strategy to proactively tell the firm’s story with our customers, employees and local stakeholders
• Serve as our firm’s spokesperson, and establish, maintain and deepen relationships with key media outlets
• Serve as counsel to our leaders on media, reputation and other communication- and community-related issues
• Serve as reporter/editor to gather and organize employee communication content
• Lead internal and external communications in responding to local emergencies
• Engage fully in our local leadership teams
• Travel to and staff key events as needed and appropriate

Required qualifications, capabilities, and skills:

• 7+ experience in the New York City media market with deep knowledge and relationships within the landscape; Degree in Journalism, Communications or relevant field of study required
• Demonstrated experience with the confluence of media, policymaking and community engagement to create tailored messaging and storytelling for all stakeholders
• Understanding of the intersection of media relations and paid marketing activity
• Ability to collaborate with colleagues across lines of business and corporate functions to lead strategy and execution while navigating internal stakeholders
• Passionate storyteller with superb written and verbal communication skills, strong interpersonal, networking and presentation skills
• Ability to think like a customer and advocate for customers and the community, ability to communicate clearly and concisely and manage large-scale, complex projects with discipline and precision
• Experience in use of social media for communications
• Creativity and ability to generate big, new ideas and take (smart) risks
• Speed, flexibility, adaptability and ability to work under pressure in a fast-paced environment
• Outstanding judgment, problem-solving ability and resourcefulness
• Do the right thing for our customers and employees, and ensure colleagues do the same; Unquestioned ethics ability to work independently with little direction, and self-motivate

Preferred qualifications, capabilities, and skills:

• Bilingual with command of Spanish
• Strong command of and experience with consumer financial services