Ignite your passion for product innovation by supporting customer-centric development and shaping the future of Open Banking at Chase.

As a Senior Product Associate within Open Banking, you will leverage user research, data analytics, and cross-functional collaboration to deliver and optimize products that empower customers to manage their finances and access holistic views of their data. You will play a key role in driving product enhancements, supporting regulatory requirements, and contributing to the growth of Open Banking solutions.

Job responsibilities

• Partner with Product Managers to identify new Open Banking product opportunities through user research, market analysis, and customer feedback.
• Support the end-to-end product lifecycle, including planning, execution, and ongoing optimization of Open Banking features and use cases (e.g., Payments, data aggregation).
• Collect and analyze user research, journey mapping, and market trends to inform the strategic product roadmap.
• Collaborate closely with engineering, design, data, and other product teams to deliver high-quality Open Banking solutions.
• Analyze, track, and evaluate product metrics, including time, cost, and quality targets across the product development lifecycle.
• Support the preparation of reports and presentations for senior management on product performance and enhancements.
• Consider upstream and downstream implications of new product features on the overall customer experience.

Required qualifications, capabilities, and skills

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development lifecycle, including discovery, requirements definition, and delivery.
• Experience leveraging user research and data analytics to inform product decisions.
• Strong written and verbal communication skills; ability to write clear requirements and user stories.
• Collaborative mindset and experience working with cross-functional teams.
• Developing knowledge of data analytics, APIs, and data literacy.
• Commitment and self-motivation suitable to a fast-paced, innovative team.

Preferred qualifications, capabilities, and skills

• Experience within Financial Services or Technology preferred.
• Experience with Open Banking products, APIs, or regulated financial products.

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.