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JobsJPMorgan Chase

Senior Associate-Cognitive AI Engineer

JPMorgan Chase

Senior Associate-Cognitive AI Engineer

JPMorgan Chase

Jersey City, NJ, United States, US

·

On-site

·

Full-time

·

3mo ago

Are you passionate about advancing human–AI collaboration? Join our Transformative AI team as a Cognitive Engineer and help shape the future of multimodal systems. In this role, you’ll engineer solutions that extend human capabilities, ensuring interactions are efficient, safe, and intuitive across multiple modalities.

As a Senior Associate-Cognitive AI Engineer (Multimodal Systems) in the Transformative AI team, you will analyze, model, and design human–AI systems that reflect how people think and perform in complex environments. You will focus on optimizing decision-making, information flows, and human–agent interactions across voice, text, data visualization, and ambient interfaces.

Job responsibilities:

  • Conduct cognitive task analyses for multimodal workflows, including voice, chat, visual dashboards, and ambient signals.

  • Translate cognitive insights into system-level requirements for AI agents, decision support tools, and automation pipelines.

  • Model human workload, attention, and modality-switching costs (e.g., moving between text, charts, and speech).

  • Collaborate with product, design, and engineering teams to ensure multimodal systems are grounded in cognitive principles.

  • Design and evaluate cross-modal decision support, determining when an AI should “speak,” “show,” or “stay silent.”

  • Develop frameworks for trust calibration and cognitive fit in multimodal human–AI teaming.

  • Run simulations and user-in-the-loop experiments to test system performance across modalities.

Required qualifications, capabilities, and skills:

  • Advanced degree in Cognitive Engineering, Human Factors, Applied Cognitive Psychology, Systems Engineering, or a related field.

  • Proven experience in complex, high-stakes domains requiring advanced engagement.

  • Deep expertise in cognitive load and modality management, human error analysis and mitigation, decision-making under uncertainty, and human–automation interaction.

  • Experience evaluating multimodal AI/ML systems (voice, NLP, data visualization, multimodal agents).

Preferred qualifications, capabilities, and skills:

  • Scientist–engineer hybrid with the ability to analyze human decision-making across voice, text, and visual modalities.

  • Skilled at translating cognitive principles into engineering requirements for multimodal AI systems.

  • Experience designing and testing multimodal systems to ensure optimal human cognition across all interaction modes.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

Recommend to a Friend

Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Mid/L4

Senior/L5

Mid/L4 · Applied AI ML Associate

2 reports

$188,500

total / year

Base

$145,000

Stock

-

Bonus

-

$182,000

$195,000

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study