Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Trust & Safety Client List Screening (CLS), you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our stakeholders and the market through user research and discovery

• Considers and plans for upstream and downstream implications of new product features on the overall product experience

• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

• Writes the requirements, epics, and user stories to support product development

• Contributes to strategic Market Expansion programs providing Product solutions to stakeholders for local regulatory requirements

• Delivers Product enhancements and controls to implement firm-wide standards updates

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or AML/BSA area

• Proficient knowledge of the product development life cycle

• Experience in product life cycle activities including discovery, and requirements definition

• Developing knowledge of data analytics and data literacy

• Ability to communicate effectively and confidently with executive stakeholders

Preferred qualifications, capabilities, and skills

• Expertise with applications, controls or operational workflow used within the Client Screening Utility or similar global scale program

• Knowledge of Agile methodology, Scrum ceremonies, Confluence and Jira

• Highly Organized, ability to track multiple demand items and prioritize effectively

• Capable of thinking strategically, acting independently and adaptive to new ideas

• Advanced data visualization and presentation skills with proficiency in Microsoft Office suites

• Proficient with Microsoft Office Suite

• Familiar with SQL, Alteryx, and AWS Athena are preferred but not required