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Senior Product Delivery Associate - Cash Operations Transformation Team
Tampa, FL, United States, US
·
On-site
·
Full-time
·
3w ago
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. Are you ready to help shape the future of payments operations at a leading global financial institution? J.P. Morgan is seeking a motivated Associate to join the Kinexys team within Cash Operations Transformation. This is an exciting opportunity to make a meaningful impact, support strategic initiatives, and help design processes that enable successful product delivery.
As a Senior Product Delivery Associate in Cash Operations Transformation Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will work in one of the most dynamic areas of Financial Services—Payments. You will help operationally support new products, partner with the business to execute the Payments franchise’s strategy, and enable stable, scalable product delivery.
Job responsibilities- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Collaborate with the Product Delivery Manager to support end-to-end delivery—assist with impact assessments, help identify and escalate blockers, and ensure resources are aligned.
- Support the design, delivery, and change management of new services and enhancements, ensuring compliance with risk, control, and regulatory requirements.
- Maintain awareness of business initiatives and client mandates to help manage the Payments Operations change pipeline.
- Assist in mapping current processes, systems, and organizational structures to identify opportunities for improved customer experience, scalability, and resiliency.
- Contribute to developing business cases and securing stakeholder buy-in for recommendations.
- Support process and tool enhancements through proactive reengineering to increase efficiency and resilience.
- Provide regular status updates to management and business stakeholders.
Required qualifications, capabilities, and skills- 3+ years of experience or equivalent expertise in product management or a relevant domain area - Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Experience in product management, operations, or a related field, with a record of supporting successful outcomes
- Hands-on involvement in operational management, change readiness, and product deployment
- Ability to work with business stakeholders to support process improvements using technology and digital tools
- Strong team player with excellent interpersonal skills—able to collaborate across functions
- Logical, structured approach to problem-solving and planning
- Understanding of controls, risk management, and compliance protocols
- Self-motivated and able to manage workload independently
Preferred qualifications, capabilities, and skills- Developed knowledge of the product development life cycle - Experience in large-scale operations and transformation projects
- Skills in data analysis and manipulation to support recommendations
- Proficiency in Excel and ability to create clear presentations in PowerPoint
Role is full time in office at Tampa, FL
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About JPMorgan Chase

JPMorgan Chase
PublicJPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.
300,000+
Employees
New York City
Headquarters
Reviews
4.2
10 reviews
Work Life Balance
4.2
Compensation
4.3
Culture
4.5
Career
4.4
Management
4.1
75%
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Pros
Good pay and benefits
Work-life balance
Career advancement opportunities
Cons
Heavy workload at times
Career advancement takes time
Pay could be better in some roles
Salary Ranges
47 data points
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Analyst
21 reports
$126,500
total / year
Base
$110,000
Stock
-
Bonus
-
$95,450
$155,250
Interview Experience
4 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Interview Process
1
Application Review
2
HireVue Video Interview
3
Technical/Behavioral Assessment
4
Final Interview Round
5
Offer Decision
Common Questions
Behavioral/STAR
Technical Knowledge
Past Experience
Culture Fit
Case Study
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