As part of Risk Management & Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate Business Manager in Reporting Middle Office & Controls (RMOC), you will drive critical initiatives across our global organization, including metrics governance and key application operations. You will collaborate with leaders across sub-teams, own end-to-end processes, and deliver high-impact improvements through automation and data-driven insights. Additionally, in this role, you will analyze large, complex data sets, translate findings into actionable recommendations, and provide operational support that keeps priority deliverables on track. Your work will bring analytical rigor and strategic perspective to help the organization achieve its goals.

Job responsibilities

• Coordinate monthly and quarterly metric submissions and analyze breaches, variances, and commentary
• Apply analytical, problem-solving, and organizational skills to navigate and resolve issues
• Build and maintain strong partnerships with stakeholders across various locations and levels, navigate priorities and escalate when needed
• Lead end-to-end projects and ad hoc analyses, engage appropriate stakeholders, and execute independently in alignment with organizational goals
• Develop and execute effective communication strategies to disseminate key information to the right stakeholders and drive timely delivery
• Collaborate with management to deliver strategic and operational initiatives to meet business goals
• Drive process improvements and automation to increase efficiency and quality
• Prepare management reports that increase transparency of key initiatives for senior leadership
• Facilitate ad hoc deliverables across the Reporting Middle Office and Controls organization

Required qualifications, capabilities and skills

• Minimum 6 years of experience in business management, finance, human resources, or management consulting
• Bachelor’s degree in Business Administration, Finance, Economics, or a related field
• Highly organized, with the ability to prioritize multiple tasks and meet deadlines with minimal supervision
• Ability to work independently while collaborating effectively across teams in a matrixed environment
• Demonstrated self-starter, showing initiative and accountability to drive tasks to closure
• Keen attention to detail, with the ability to connect day-to-day tasks to broader organizational objectives
• Strong written and verbal communication skills, with the ability to summarize complex information accurately and succinctly
• Strong analytical and problem-solving skills, with the ability to analyze complex issues, synthesize insights, and recommend appropriate solutions
• Strong team player, with the ability to influence stakeholders to build alignment and drive successful outcomes
• Ability to navigate ambiguity with sound judgment and strong organizational skills
• Proficiency in Microsoft PowerPoint and Excel, including leveraging them to produce high-quality deliverables