JPMorgan Wealth Management sits within Consumer and Community Banking (CCB) and is focused on helping investors achieve their long-term financial goals. There are four major channels: Chase Wealth Management, J.P. Morgan Advisors, J.P. Morgan Online Investing, our digital investing platform, and J.P. Morgan Personal Advisors, our newly built remote advice channel. The business operates in a highly dynamic environment, given the rapid evolution of client behavior, regulatory changes and tight partnership with other CCB businesses.

• As the Vice President
• Product Delivery Manager you will shape the future of servicing experiences by delivering innovative solutions across Voice, Authentication, Advisor Notifications, Digital Client Communications, and Servicing AI Hub. As a Product Delivery Manager, you will lead end-to-end delivery processes, drive operational excellence, and collaborate with cross-functional teams to optimize client and advisor interactions.

Job Responsibilities

• Lead end-to-end product delivery for Voice, Authentication, Advisor Notifications, Digital Client Communications, and Servicing AI Hub, including intake, dependency management, release management, operationalization, and performance reporting.
• these are all the products this role will support.
• area products - take from ideation to execution. All existing products and bring to market.
• Manage timelines, resources, and dependencies, proactively identifying and resolving blockers to ensure successful and timely implementations.
• Coordinate change management activities across functional partners, ensuring compliance with firm risk, controls, and regulatory requirements.
• Foster collaboration with stakeholders in Product, Technology, Data, and Design to drive continuous improvement and deliver impactful solutions.
• Monitor product performance and escalate opportunities to enhance efficiency and functional coordination.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in product delivery, program management, or a relevant domain area.
• Proven ability to execute operational management and change readiness activities.
• Strong understanding of delivery processes and continuous improvement methodologies.
• Experience with release management and deployment strategies for platform-wide solutions.

Preferred Qualifications, Capabilities, and Skills

• Proficient knowledge of the product development life cycle, design principles, and data analytics.
• Experience working with digital servicing, client communications, or AI-driven platforms.

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).