The Connected Commerce Banking Payments organization is a motivated, forward-thinking team focused on delivering innovative payment services across key platforms. We aim to transform customer experiences, simplify business processes, and drive product excellence.

As a Senior Product Associate in Payment Experiences and Services (PxS), you will support product delivery and innovation for Banking Payments, helping to rebuild legacy systems into modular, highly available services.

We are seeking a highly organized, self-motivated individual with strong communication and problem-solving skills, and a keen focus on execution. This role requires effective collaboration across multiple teams and stakeholders to ensure successful outcomes.

Job Responsibilities

• Collaborate with product, analytics, business, and engineering partners to support product and design strategies
• Help define, prioritize, and clarify user stories with Product Managers, engineering leads, and leadership
• Assist in maintaining a healthy backlog and providing visibility across teams
• Support Release Planning, Sprint Planning, Sprint Reviews, and Retrospectives
• Participate in pre-release reviews, regression testing, and quality assurance to certify releases as production-ready
• Work with Product leads, developers, operations, and production management teams to research and resolve issues impacting customer experience

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in product, financial services, technology, project management, or related fields
• Experience working with stakeholders and technology teams within a financial domain
• Understanding of development processes and microservices (e.g., APIs)
• Experience acting as an interface between business and technical teams
• Familiarity with agile project management tools (JIRA, Confluence, etc.)
• Strong problem-solving and continuous improvement mindset
• Effective verbal and written communication skills

Preferred Qualifications, Capabilities, and Skills

• Background in financial services, retail banking, or payments is a plus