You are a strategic thinker passionate about driving solutions in International Private Bank Client Experience. You have found the right team.

• As an IPB Client Experience Analytics
• Associate in International Private Bank Client Experience, you will be part of a team that partners with global stakeholders to promote lead acquisition, client care, and comprehensive reporting.

Job responsibilities

• Deliver accurate and timely daily, weekly, and monthly reports to the Client Experience team and IPB senior management
• Provide ad-hoc, value-added analysis to support root cause investigations and data-driven decision making
• Collaborate with Finance, business managers, and technology teams to ensure data quality and relevant reporting
• Independently manage day-to-day workload and contribute to the team’s book of work, escalating issues as needed
• Liaise with colleagues globally to promote best practices and consistency
• Share knowledge and provide coverage across the team as required

Required qualifications, capabilities, and skills

• 3 years of relevant experience
• Familiarity with Private Banking products and services
• Advanced proficiency in reporting tools (Excel, VBA, Alteryx, Tableau, Python)
• Excellent written and verbal communication skills
• Strong analytical and quantitative abilities with attention to detail
• Proven ability to manage projects and workloads across multiple teams and locations
• Creative problem-solving skills
• Flexibility to adapt to evolving business priorities
• Ability to leverage business knowledge and contribute to strategic direction