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KYC Operations Business Manager - Vice President

JPMorgan Chase

KYC Operations Business Manager - Vice President

JPMorgan Chase

Plano, TX, United States, US

·

On-site

·

Full-time

·

7mo ago

Join the Commercial & Investment Bank (CIB) Finance & Business Management (F&BM) team as a strategic, analytical, and energetic professional supporting the Wholesale KYC Operations (WKO) team with Client Onboarding & Documentation (CO&D). This high-impact leadership role ensures senior management across the CIB has visibility into major initiatives, business metrics, financials, and data insights to achieve strategic objectives.

As a Business Manager Vice President in the CIB F&BM team, you will partner closely with senior Operations leaders and key partners across CIB Finance, Business Management, and Data & Analytics teams to enable effective end-to-end execution. Your role involves budgeting, forecasting, executive presentations, and impactful data analysis to support WKO strategy.

Job Responsibilities:

  • Partner with WKO and CIB F&BM team to budget and forecast headcount and direct expenses.
  • Participate in activity-based costing to allocate expenses across products and LOBs.
  • Prepare executive presentations, packaging projections and performance trends into cohesive stories.
  • Design management reporting packages to communicate business results transparently.
  • Coordinate deliverables with business managers, finance, project managers, and other F&BM teams.
  • Analyze large data sets to create impactful analysis for WLS strategy development.
  • Create executive-level presentations using Pitch Pro+.
  • Communicate directly with senior stakeholders, demonstrating strong professional presence.
  • Collaborate with peers across business and staff areas to achieve goals.
  • Influence colleagues at all levels in the business.
  • Develop strong, positive relationships with business stakeholders.

Required Qualifications, Capabilities, and Skills:

  • College degree.
  • Minimum of 5 years of relevant experience in banking or Financial Services.
  • Strong presentation skills and ability to tell the story on initiatives.
  • Ability to work collaboratively and develop strong partnerships with multiple levels of employees.
  • Strong oral and written communication skills.
  • Ability to handle multiple priorities and produce successful results in a fast-paced environment.
  • Ability to interpret and present complex data.
  • Mature, independent, highly organized, self-motivated, and a team player.
  • Strong PowerPoint and Excel skills required.

Preferred Qualifications, Capabilities, and Skills:

  • Ability to achieve goals without direct control over all resources.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

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Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study