As the Senior Marketing Associate-Sapphire Lounge Portfolio Management of the Sapphire team within the Chase Branded Cards organization, you will provide tactical PMO support across both existing and potential lounge partnerships, ensuring seamless coordination and execution. Responsibilities include program management of lounge launches, opportunity assessment, operational monitoring, invoicing support, data analysis, and comprehensive reporting.

Job Responsibilities:

• Results-driven project management professional with expertise in financial analysis and data-driven decision-making.
• Excel at leading complex, multi-stakeholder projects from initiation to completion, ensuring strategic alignment and operational excellence.
• Strong analytical skills are essential, including the ability to interpret data, generate actionable insights, and deliver comprehensive reports to support business decisions.
• Experience with financial processes such as expense reconciliation, audit readiness, and controls support is preferred.
• Collaborate effectively across teams, build strong relationships with internal and external partners, and communicate financial results and project updates clearly to diverse audiences.
• Demonstrate cross-functional leadership, partnership, and operational management skills, with a proven ability to drive complex projects to completion.
• Exhibit strong written and verbal communication skills, effectively engaging with internal and external stakeholders.
• Possess strong analytical skills, including understanding business trend analysis, forecasting, and the ability to develop actionable insights.
• Display intellectual curiosity and a customer-first mindset, continuously seeking opportunities to enhance the customer experience and program value.

Required qualifications, capabilities & skills

• 5+ years of experience, preferably in travel or travel-related industries.
• Proven experience in project management, with a track record of successfully leading complex, multi-stakeholder initiatives with internal and external stakeholders
• Experience in business development, strategic partnership management, data analysis and/or operations preferred.
• BS degree or equivalent experience required.

ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans:

ABOUT THE TEAM:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.