refresh

トレンド企業

Trending

採用

JobsJPMorgan Chase

Home Lending - Senior Operations Manager

JPMorgan Chase

Home Lending - Senior Operations Manager

JPMorgan Chase

Philippines, PH

·

On-site

·

Full-time

·

1w ago

Join JPMorgan Chase, a global leader in financial services, and make a significant impact in the mortgage operations sector. As a Vice President – Operations Manager II, you will have the opportunity to lead a dynamic team, drive process improvements, and ensure compliance with industry standards. This role offers a chance to develop your leadership skills while contributing to the success of a renowned financial institution. Be part of a team that values innovation, excellence, and collaboration.

As a Vice President – Operations Manager II in Home Lending – Consumer Fulfillment Originations, you will lead and manage a team of over 50 employees, ensuring efficient workflow and compliance with policies. You will oversee team performance, conduct audits, and implement corrective actions to enhance productivity and quality. Your role will involve mentoring team members, managing human resources actions, and participating in special projects to drive operational excellence.

Job Responsibilities:

  • Trains, manages, and coordinates daily operations of a 50+ employee team.
  • Oversees workflow and results management to ensure compliance with policies.
  • Conducts audits and provides information to management for process improvement.
  • Mentors and reviews team work for accuracy and quality.
  • Handles exception items and document new procedures.
  • Recommends and implements corrective action plans for process deficiencies.
  • Responds to audit findings and risk control reports with corrective actions.
  • Assists in implementing new or revised policies and procedures.
  • Ensures compliance with regulatory requirements and established policies.
  • Participates in projects and create ad-hoc reports as delegated by management.
  • Manages team performance through coaching, reviews, and corrective action planning.

Required Qualifications, Capabilities, and Skills:

  • Bachelor's degree or equivalent college coursework.
  • Work experience in mortgage operations, knowledge of US mortgage documents, regulations, and guidelines.
  • Ability to lead and motivate a high-performance team effectively.
  • Excellent written and verbal communication skills.
  • Superior computer skills in a multiple application environment.
  • Detail-oriented with strong analytical and decision-making skills.
  • Effective time management skills.

Preferred Qualifications, Capabilities, and Skills:

  • Master's degree in a related field.
  • Experience in managing large teams in a financial services environment.
  • Familiarity with automation tools and techniques.
  • Strong problem-solving skills and ability to exercise prudent judgment.
  • Experience in conducting research and organizing special reviews.
  • Ability to work collaboratively in a team environment.
  • Knowledge of compliance, risk, and control requirements in the mortgage industry.

Total Views

0

Apply Clicks

0

Mock Applicants

0

Scraps

0

About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

Recommend to a Friend

Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study