Join our dynamic team at Home Lending Capital Markets (HLCM), where innovation meets execution. We are seeking a visionary leader to drive the evolution of our Lines of Business. If you are passionate about transforming business metrics into actionable insights, managing seamless product delivery, and fostering a culture of diversity and inclusion, then this is the opportunity for you. Be a part of a collaborative environment where your contributions will shape the future of our business.
As a Product Owner within Home Lending Capital Markets (HLCM), you will be responsible for developing and executing the vision and roadmap for our Lines of Business updates. Your role will involve defining and reporting on product business metrics, including objectives and key results (OKRs), and collaborating with Product Management and Agility Leads to maintain a prioritized backlog for seamless development and delivery. You will conduct initial assessments of project intake and dependencies, create decision support tools, and ensure all issues are properly documented. Your commitment to timely delivery and data accuracy will be crucial in supporting our delivery tools like Jira and Jira Align.

Job Responsibilities:

• Develop and implement the vision and roadmap for HLCM's Lines of Business updates.
• Define and report on product business metrics, including objectives and key results (OKRs).
• Conduct initial assessments of project intake and dependencies, gathering additional information as needed.
• Create decision support tools and queues for review with Product Management.
• Collaborate with Product Management and Agility Leads to maintain a prioritized backlog for seamless development and delivery.
• Guarantee the timely and coordinated delivery of products and features.
• Assist the HL Business Management team with budget, forecast, compliance, reporting, and automation needs.
• Support specific Lines of Business (Secondary Marketing, MSR, Portfolio, Loan Delivery, Remedy, and Pledge) while fostering cross-functional collaboration across all LOBs.
• Ensure all issues are properly sized, linked, and documented in collaboration with Agility Leads.

Required qualifications, capabilities and skills:

• Experience in using JIRA and Confluence
• Must be able to work well in an environment with defined timelines and delivery schedules
• Proven working experience in project or product management (minimum 2 years' experience working on or managing collaborative projects in financial services or technology setting)
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
• Understanding of the mortgage servicing business
• Excellent attention to detail
• Experience with scaled agility frameworks (Lean and Agile)
• Ability to understand technical concepts

Preferred qualifications, capabilities and skills:

• Bachelor's degree in Business, Finance, MIS
• Project management experience preferred

ABOUT US
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.