Jobs

Product Solutions Manager, Vice President - Call Center Modernization
London, United Kingdom
·
On-site
·
Full-time
·
2w ago
Benefits & Perks
•Healthcare
•401(k)
•Equity
•Mental Health
•Learning Budget
•Parental Leave
•Healthcare
•401k
•Equity
•Mental Health
•Learning
•Parental Leave
Required Skills
Problem-solving
Sales cycle experience
Client engagement
Solution configuration
Stakeholder management
Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.
Join us and leverage your problem-solving skills to thrive in a fast-paced setting where your ideas shape client success. As a leader in solutioning, you'll collaborate closely with Sales to deliver innovative, tailor-made product solutions. You'll have the opportunity to make a direct impact by understanding client needs and driving customer-centric strategies. Be part of a team that values your expertise and empowers you to grow your career.
Job Summary:
As a Product Solutions Manager you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. You will help shape the strategic product roadmap and ensure our solutions meet evolving client needs.
Job Responsibilities:
- Lead solutioning and adoption of client-facing products and capabilities, defining optimal solutions for clients' needs
- Serve as a subject matter expert on products and capabilities, with a deep understanding of client needs and industry trends
- Support Sales in pricing, pipeline planning, account planning, and team upskilling the team on product knowledge by collaborating on training and collateral materials
- Engage with client teams to understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Required Qualifications, Capabilities, and Skills:
- Demonstrated expertise in problem-solving across multiple teams and products
- Extensive experience working in a sales cycle and engaging with clients regularly
- Experience modifying preconfigured solutions to address complex problems
- Proven ability to work in a highly matrixed and complex organization
ABOUT US
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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About JPMorgan Chase

JPMorgan Chase
PublicJPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.
300,000+
Employees
New York City
Headquarters
Reviews
4.2
10 reviews
Work Life Balance
4.2
Compensation
4.3
Culture
4.5
Career
4.4
Management
4.1
75%
Recommend to a Friend
Pros
Good pay and benefits
Work-life balance
Career advancement opportunities
Cons
Heavy workload at times
Career advancement takes time
Pay could be better in some roles
Salary Ranges
47 data points
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Analyst
21 reports
$126,500
total / year
Base
$110,000
Stock
-
Bonus
-
$95,450
$155,250
Interview Experience
4 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Interview Process
1
Application Review
2
HireVue Video Interview
3
Technical/Behavioral Assessment
4
Final Interview Round
5
Offer Decision
Common Questions
Behavioral/STAR
Technical Knowledge
Past Experience
Culture Fit
Case Study
News & Buzz
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JPMorgan Chase and Bank of America Match Employees’s $1,000 ‘Trump Accounts’ - People.com
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5w ago
Bank of America, JPMorgan Chase to contribute $1,000 to Trump Accounts for their employees - CBS News
Source: CBS News
News
·
5w ago