Exciting opportunity to join the Cost and Commission Services team and grow your career as a Payment Lifecycle Manager

As a Payments Lifecycle Manager Senior Associate in the Cost & Commission Services (CCS) group, you will be a part of a group of specialized individuals focused on managing JP Morgan's annual trading-related expenses, including commissions and receivables. You will be responsible for reviewing end to end processes, implementing robust controls, documentation and improving efficiency relating to the management of trading expenses. You will have the opportunity to work with global functions and stakeholders, using your influence to contribute to key areas of importance such as payment processes and controls, savings initiatives, reconciliations, cost accruals and allocations.

The Cost and Commission Services (CCS) group plays a pivotal role in managing J.P. Morgan's annual trading-related expenses, including commissions and receivables. Key CCS responsibilities include the business design and build-out of the technology strategy and infrastructure required to calculate global cross-asset class execution costs, covering the end-to-end trade lifecycle. The team also facilitates transparency and analytics, accurate financial allocation, invoice reconciliation and substantiation, as well as cost reduction strategies.

Job responsibilities

• Review and document CCS Operating Models and procedures with a focus on controls
• Partner with CCS process owners and supporting stakeholders to identify control gaps and create plans to address areas of risk
• Create and manage a suite of documentation detailing CCS span of control
• Partner with Operations Risk & Control Management to ensure adherence to firm-wide guidelines
• Document project progress and present to global stakeholders
• Collate metrics to measure, mitigate, monitor and report risk
• Identify areas of inefficiency for process improvement and support the change management agenda
• Seek out opportunities to leverage AI to enhance and remove operational risk from processes
• Understand stakeholder requirements and create Strategic & Tactical solutions to solve the problem using automation & AI tools

Required qualifications, capabilities and skills

• Experience within a banking organization or a similar financial services institution
• Experience managing controls and documenting processes
• Intermediate / Advanced analytical skills with proficiency in MS Office (Excel, Power point, Projects)
• Track record of business analysis, project management and partner engagement skills
• Alteryx, Python and Tableau experience required
• Business Analyst skillset, with strong analytical, interpersonal, oral and written communication skills
• Skillful at evaluating and improving processes, synthesizing information to reach logical conclusions and documenting and presenting findings
• Self-motivation and ability to work with minimal supervision within a team structure
• Minimum Bachelor’s Degree or equivalent required

Preferred qualifications, capabilities and skills

• Audit experience desirable
• Experience with executing Transformation and/or Change Management initiatives beneficial
• Knowledge of the trade and execution cost lifecycle beneficial
• Knowledge of the software delivery lifecycle beneficial
• Knowledge of trading flows beneficial