Join JPMorgan Chase as a Collateral Services Manager II and make a significant impact on our lending services. This role offers a unique opportunity for career growth and development, allowing you to leverage your skills in strategic planning, conflict management, and stakeholder collaboration. Be part of a team that values professional growth and effective communication.
As a Collateral Services Manager II within our Lending Services team, you will oversee the documentation and processing of collateral for a diverse portfolio of loans. Your work will ensure compliance with bank policies and regulatory standards, driving efficiency and timely completion of services. You will foster collaboration and build trusting relationships with stakeholders, contributing to the firm's loan lifecycle activities.

In this role, you will have the opportunity to mentor junior colleagues, guiding their professional growth while managing your own team. Your expertise in critical thinking and problem-solving will be crucial in navigating complex situations and making impactful decisions. Join us in shaping the future of our lending services department.

Job responsibilities

• Oversee documentation and processing of loan collateral, ensuring compliance with bank policies and regulatory standards.
• Utilize strategic planning and critical thinking to manage and prioritize tasks, effectively addressing complex situations.
• Foster collaboration with internal and external stakeholders, building and maintaining trusting relationships.
• Mentor and guide junior colleagues, contributing to their professional growth and development.
• Drive efficiency in loan collateral services, making impactful decisions at the department level.
• Demonstrate emotional intelligence and effective communication skills to enhance stakeholder engagement and team dynamics.

Required qualifications, capabilities, and skills

• Three years of experience managing loan collateral documentation, showcasing proficiency in strategic planning and time management to optimize operations.
• Advanced critical thinking and problem-solving skills, enabling effective analysis and resolution of complex challenges.
• Strong ability to build and maintain trusting relationships, leveraging emotional intelligence and communication skills to foster collaboration.
• Proven capability in mentoring and guiding junior colleagues, supporting their professional growth and development.
• Effective interpersonal skills, facilitating clear communication and positive stakeholder engagement.

Preferred qualifications, capabilities, and skills

• Expertise in a lending services environment, with the ability to make impactful decisions within a team setting, driving collaborative success.
• Proven track record of efficiently managing multiple tasks, leveraging AI/ML to enhance lending processes and improve decision-making.
• Skilled in managing change initiatives, adapting services to evolving market conditions and technologies for optimal performance.
• Proficient in using market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
• Capable of creating quantitative reports to track performance and support strategic planning, implementing anti-fraud measures and applying cybersecurity best practices to protect operations and client data.
• Leadership in project management efforts, ensuring successful execution of lending service initiatives and achieving strategic objectives.

ABOUT US
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM:

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.