As a Markets Asset Servicing Broker Dealer in the EMEA team, you will manage corporate actions and income processing across multiple international markets. You will work closely with trading desks, middle office, finance, and other partners to deliver benchmark asset servicing solutions. Together, we will ensure accuracy, risk management, and exceptional client service, while providing opportunities to expand your product expertise and collaborate on process improvements.

Job Responsibilities:

• Manage end-to-end notification and processing of all corporate action events throughout the EMEA region.
• Investigate and resolve breaks related to corporate actions.
• Liaise with internal and external counterparties to resolve issues and ensure timely communication.
• Assist team members during peak work periods to maintain service levels.
• Ensure discretionary corporate instructions are sent to custodians promptly.
• Supervise and participate in project work aimed at improving efficiency and reducing risk.
• Produce daily management reporting and perform daily reconciliations.
• Investigate and resolve complex issues and client enquiries.
• Maintain risk awareness and escalate potential risks, regularly reviewing breaks and system issues.
• Collaborate with Senior Management, Technology, Middle Offices, Finance, Product Control, OCM, Audit, Front Office, and Clients to manage risk and deliver excellent global service.

Required Qualifications, Capabilities, and Skills:

• Asset servicing experience within an operations environment.
• Knowledge of the transaction and trade lifecycle.
• Proven experience in large-scale project management within financial services.
• Demonstrated risk awareness and operational control experience.
• Adaptability to learn processes quickly and efficiently.
• Experience in process improvement, with the ability to clearly articulate ideas and procedural changes.
• Strong reconciliation and problem-solving skills.
• Proven accuracy in high-pressure environments with strict deadlines.
• Excellent written and verbal communication skills at all levels.
• Flexible, proactive attitude and ability to adapt to business needs.

Preferred Qualifications, Capabilities and Skills:

• Experience working with Prime Services, Equities, or Fixed Income products.
• Exposure to global asset servicing across multiple markets.
• Experience collaborating with cross-functional teams.
• Familiarity with management reporting and reconciliation tools.
• Track record of contributing to process improvement initiatives.
• Ability to supervise or lead project work.

ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM:

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.